Excellent 8.7
Based on 648 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 648 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 8.0
Sort by

Andrew from Singapore
Couples
Deluxe 1 King or 2 Twin
Stayed 2 nights in May 2016
Good
Good
Reviewed May 25, 2016

Katherine from Australia
Families with young children
Family Suite
Stayed 5 nights in April 2016
Free upgrade, fantastic time
Stayed with two young children. Upgraded from the two to three bedroom suite. Absolutely amazing - huge, great for the kids. Gorgeous hotel. Friendly staff. Kids activities on daily. Lovely pool.
Reviewed April 29, 2016

Jade from Singapore
Couples
Deluxe 1 King or 2 Twin
Stayed 1 night in March 2016
Excellent experience
Service is excellent with a butler , nice design of room , room is very clean
Reviewed March 28, 2016

CHIN from Malaysia
Couples
Deluxe 1 King or 2 Twin
Stayed 1 night in February 2016
Best lobby lounge
The hotel room is clean and spacious! Especially the bath room is spacious! The hotel lobby lounge serving a international standard afternoon tea with delightful desserts!
Overall is up to my expectation ! The best is we had a memorable afternoon tea at the lobby lounge!
Reviewed February 18, 2016

LIM from Malaysia
Families with older children
Family Suite
Stayed 2 nights in February 2016
PERFECT
Everything was excellent, room are spacious and comfortable....with good location.
Reviewed February 18, 2016

BENG from Indonesia
Couples
Deluxe 1 King or 2 Twin
Stayed 4 nights in December 2015
Good 5-star hotel in good location near best malls
One of the best hotel in KL, near to the best shopping malls, good service, friendly staffs
Very good stay, although still in renovation works. Service excellent and friendly helpsful staffs.
Reviewed February 06, 2016

Mohamad from Singapore
Families with young children
Deluxe 1 King or 2 Twin
Stayed 2 nights in December 2015
A Getaway in heart of KL
The space of the room, ambience and service are great.
It was a fantastic. At first, I was disturbed with the constructions happening all around the area but once checked-in and saw the room, it was to be a great stay..
Reviewed December 22, 2015

Mubarak from United Arab Emirates
Families with young children
Deluxe 1 King or 2 Twin
Stayed 3 nights in December 2015
Not why expected
Staff need to be trained
Not why expected
Reviewed December 12, 2015

SIM from Malaysia
Couples
Deluxe 1 King or 2 Twin
Stayed 2 nights in November 2015
a lot of dust outside the hotel room's window.
Polite staff.Clean room. Comfortable bed
Mostly went to sleep at late night. Didn't have time to look around and use hotel's facilities.
Reviewed November 30, 2015

Alex from Malaysia
Business travelers
Deluxe 1 King or 2 Twin
Stayed 1 night in November 2015
Not value for money
Staff are well good but not enough facilities
Generally is good but not value for money.They don't even provide bf for us
Reviewed November 10, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: