Excellent 8.9
Based on 3397 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3397 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.5
  • Food and dining 8.7
Sort by

Khui from Malaysia
Solo travelers
Executive Suite
Stayed 2 nights in July 2016
Everything's perfect
Really enjoyed my stay with Shangri-La KL!!
Reviewed July 27, 2016

Cynthia from Malaysia
Couples
Deluxe King
Stayed one night in July 2016
Gracious service
Though this is the first time I am staying in a Shangri-la Hotel, we have often eaten at Penang Shangri-la Rasa Sayang. We are always delighted with the gracious and genuinely warm service. Room decor a little old and therefore somewhat outdated, but nevertheless extremely comfortable and very clean. We had a lovely stay.
Reviewed July 26, 2016

JAE from South Korea
Business travelers
Deluxe King
Stayed one night in July 2016
Review
Excellent location and hospitality The best hotel I have ever stayed.
Reviewed July 24, 2016

Ifran from Indonesia
Families with young children
Premier Selection Suite
Stayed 4 nights in July 2016
Very friendly staff hotel and the services are superb
Overall the hotel, services and location are excellent
Reviewed July 24, 2016

lida from Australia
Couples
Deluxe King
Stayed 3 nights in July 2016
great
beautiful hotel
Reviewed July 20, 2016

RIASAT from Australia
Families with young children
Deluxe King
Stayed 2 nights in July 2016
No bath tub in the room
Gave us small room...no bath tub. We have requested top floor. We didn't get it. Dinner is too expensive
Reviewed July 14, 2016

Yap from Malaysia
Business travelers
Deluxe King
Stayed one night in June 2016
5 star hotel
good for business trip
Reviewed July 14, 2016

Yee from Malaysia
Families with young children
Premier King Room
Stayed 2 nights in July 2016
Satisfactory Stay
comfortable room and bed, attentive staff
Reviewed July 09, 2016

lorenzo from Philippines
Families with older children
Executive Suite
Stayed 6 nights in July 2016
Best ...
Best experience in KL
Reviewed July 08, 2016

Retnasamy from Malaysia
Families with young children
Deluxe King
Stayed 2 nights in July 2016
The Best
Shang provides the best with smile
Reviewed July 08, 2016


1

Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.

2

Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.

3

Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: