Excellent 8.9
Based on 3397 reviews

Verified traveler reviews

Filter by traveler type

based on 3397 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 8.7
Sort by

Khang from Malaysia
Deluxe King
Stayed one night in November 2014
Both Hard Rock Café and Bukit Nanas monorail station are within short walking distance. Strongly recommend this hotel to everyone!!!
Reviewed November 18, 2014

Nor from Malaysia
Business traveler
Stayed one night in February 2014
Best buffet and Service
Comfortable room, great food and best staff performance
Lovely, it's feel like home.
Reviewed November 17, 2014

Saniboey from Malaysia
Solo traveler
Executive King Room
Stayed 2 nights in January 2014
The Best Location
1. Location 2. Cafe 3. Food
The best located hotel in the city
Reviewed November 17, 2014

Daniel from Australia
Solo traveler
Deluxe King
Stayed 2 nights in June 2014
Very Nice
Great Decor, Service was excellent, Room service food was great quality.
Very pleasant and enjoyable.
Reviewed November 13, 2014

Shariffah from Malaysia
Family with older children
Executive Twin Room
Stayed one night in June 2014
Good overall hotel
Clean, very elegant and friendly
Although the room was a little small for what I paid for but it was a comfortable stay.all the staff was very friendly.
Reviewed November 11, 2014

Sam from Malaysia
Executive King Room
Stayed one night in September 2014
Nice, comfort and classy
Nice, comfortable and friendly staff
Reviewed November 11, 2014

angela from Malaysia
Family with young children
Stayed one night in October 2014
short escape
location, restaurant and environment
Good and pleasant
Reviewed November 11, 2014

KIHAN from South Korea
Business traveler
Stayed 3 nights in November 2014
good memory in KL
Staff performance, Food, and garden in Hotel
Reviewed November 10, 2014

Richard from Australia
Business traveler
Executive King Room
Stayed one night in November 2014
good value
the hotel is well located and good value for the style and luxury they provide
Reviewed November 09, 2014

Juan from Philippines
Family with young children
Stayed 3 nights in October 2014
That great Shangri-la experience
Location, Restaurants/Rooms, Shangri-la Service
The hotel is about a 10 minutes walk to KLCC Mall. It boasts of several yummy restaurants and many amenities like a pool and gym. What makes the hotel stand out is the personalized and caring service of the entire team. Thank you for a great stay😄
Reviewed November 07, 2014


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: