Excellent 8.9
Based on 3400 reviews

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Excellent



based on 3400 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.5
  • Food and dining 8.7
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Diane from Australia
Groups
Stayed 2 nights in December 2013
The Shangri-la...what else is there to say?
Location, facilities, staff service
Great hotel! A bit pricey but I did not regret. I would highly recommend and stay again any time.
Reviewed August 20, 2014
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Pantea from Australia
Solo travelers
Stayed 3 nights in August 2014
Exciting times
Location, lobby & food
Great hotel. Loved the massages, the buffet and the location ☺️
Reviewed August 20, 2014
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Hasan from Kuwait
Families with young children
Deluxe King
Stayed 3 nights in August 2014
Excellent hotel
Very nice clean rooms, swimming pool free wifi
I liked the hotel, it is near Klcc, it has ccomfortable rooms, swimming pool, children entertainment, garden, nice restaurant, free wifi
Reviewed August 19, 2014
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Seng from Singapore
Business travelers
Deluxe King
Stayed 3 nights in August 2014
Comfortable stay with good service
Friendly staff, luxurious and cleanliness
It was a very pleasant stay. Room is big with comfortable bed. Lots of facilities in the hotel. Like the dining and the fitness centre. Staff is friendly and give excellent service. They go out of their way to ensure customers are satisfied.
Reviewed August 19, 2014
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Emily from Australia
Couples
Deluxe King
Stayed 4 nights in August 2014
Great location
Service, ambience and location
We stayed 4 nights, short walking distance to towers and shopping. Room was comfortable but have had better for 5 stars. Breakfast was great with wide range of choices, and the bar in the lobby was relaxed and comfortable for venning drinks or afternoon coffees. Several tables allow smoking. We used the cafe for personalized birthday cakes which were very nice. My only complaint would be the jazz band they had playing each night, too loud and not exactly easy background music that makes you want to hang around! Other than that, would definitely recommend
Reviewed August 18, 2014
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Apinya from Thailand
Business travelers
Deluxe King
Stayed 2 nights in August 2014
Good location in the city area and near CBD
nice location, nice food and comfortable to stay
It was fantastic to stay there. The hotel is in the CBD and easy to access to shopping malls. Service and food could be rated as a 5-star hotel.
Reviewed August 18, 2014
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Travis from Australia
Couples
Horizon Club Executive King with Breakfast
Stayed 2 nights in September 2013
Fantastic
service, club room, lobby
Fantastic. Great service, the club room and facilities are fantastic and great value. Super clean, great location, couldn't recommend high enough
Reviewed August 17, 2014
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Brian from Taiwan
Business travelers
Stayed 5 nights in August 2014
Best Bang for your Buck!!!
Location, Value for your Money, Amazing Service!!!
Reviewed August 17, 2014
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Abdulaziz from Saudi Arabia
Families with young children
Deluxe King
Stayed 3 nights in August 2014
I enjoyed my stay at hotel
excellent location and very clean service was superb
Reviewed August 16, 2014
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Vincenzo from Italy
Couples
Deluxe King
Stayed 3 nights in August 2014
Fabulous
A real 5 star hotel standard
Everything was perfect, just as expected from a 5 star hotel!
Reviewed August 15, 2014
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