Excellent 8.9
Based on 3404 reviews

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Excellent



based on 3404 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.5
  • Food and dining 8.7
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Janice from Singapore
Solo traveler
Stayed one night in June 2014
Generally ok
Room is small
The room was very small. Pretty pricey.
Reviewed August 03, 2014
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EE from Singapore
Couple
Deluxe King
Stayed 2 nights in July 2014
The usual of Shangri La Group
Comfortable Bed, Good Service, Location
Had a great stay. Bed was comfortable and staff service was good and prompt. TV barely had any nice channels. Located in the central, close to shopping and eating area but the road in front of Shangri La is always jammed. Overall good, live up to Shangri La's standard.
Reviewed August 01, 2014
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Alvin from Singapore
Couple
Stayed 3 nights in June 2014
Convenient and Friendly staff
Well trained staff, Central location, Near amenities
Shangri la was chosen because of the brand name this time. However, the room was a tad run down and likewise the swimming pool was also not befitting of a 5 star hotel. Thankfully it was centrally located and we were met with well trained staff which made the stay a pleasant one.
Reviewed August 01, 2014
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Magaly from France
Couple
Deluxe King
Stayed 2 nights in July 2014
Top hotel in KL
Location, Cleaness, and Breakfast
Our stay in the Shangri-la Hotel was very pleasant and really worth for our money. This type of palace costs usually much more in Europeans countries so it was a really good deal to do it especially with the agoda discount. The breakfast has so much variety of foods it was excellent.
Reviewed July 29, 2014
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Dominic from India
Business traveler
Deluxe King
Stayed one night in July 2014
Gr8 experience
Service, Quality, Location
Excellent experience in all respect....
Reviewed July 29, 2014
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Edwin from Philippines
Business traveler
Executive Twin Room
Stayed 5 nights in July 2014
Excellent
Location, Cleanliness & Hospitality
Great
Reviewed July 28, 2014
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Edwin from Philippines
Business traveler
Executive King Room
Stayed 5 nights in July 2014
My Shangri-la Experience
Location, Cleanliness & Hospitality
Great
Reviewed July 28, 2014
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Mohamad from Malaysia
Couple
Stayed one night in July 2014
comfort and friendliness
the staff, the comfort and the location
Excellent
Reviewed July 27, 2014
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Mateus from Brazil
Couple
Stayed 4 nights in July 2014
Amazing Staff&service, location&pool
Staff, location, swimming pool and service
We spent 3 nights there, the hotel has a great location, just nearby the KL Tower and KL Petronas, as well as good dining options just 3min walking, such as Healy Mac's pub and Tamarind Hill or Tamarind NEO restaurants (amazing food!!!!). We do have to highlight their service and sympathy, on the pool they even served complimentary fruits, water and ice creams. We just suggest them to keep the swimming pool bar opened till 9pm, as it shuts down at 6:45pm and it would be an excellent place to have some drinks after pool or even before dinner.
Reviewed July 26, 2014
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Nita from Indonesia
Family with older children
Stayed one night in July 2014
It's okay..
Location, rainbath shower, friendly staff
The hotel really light up at night. The bed was great and the bath room come with bathtub and rainbath shower. The location is 2 stations away from buikit bintang by monorail so it's not so pack with trafic. Nearby hotel there are café and clubs. Walking distance to Hard Rock cafe and KLCC.
Reviewed July 25, 2014
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