Excellent 8.9
Based on 3405 reviews

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Excellent



based on 3405 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.5
  • Food and dining 8.7
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Maria from Malaysia
Couple
Deluxe King
Stayed 3 nights in August 2013
Comfortable and welcoming
Room cleanliness and comfort, location, various dining options
Overall it was comfortable however the housekeeping staff could be more attentive.
Reviewed September 01, 2013

Alcoln from Singapore
Couple
Stayed 2 nights in August 2013
Nice Hotel with great services
Great Services!
KL was our first stop for our road trip from Singapore to Malaysia. Although we reach to hotel at 8am in the morning, we are still able to check in without any additional charges. The staffs services were the their very best, from the moment I stepped out from the carpark, there is someone there to grab our bags and check-in was completed in minutes!
Reviewed September 01, 2013

Cheong from Singapore
Business traveler
Deluxe King
Stayed 1 night in August 2013
Average experience this time
Comfortable bed, nice gym, good breakfast
Other than mosquito problem, meal menu limited in choices, though breakfast buffet was as usual good. Staff performance was good. Gym was nice. Room is small but comfortable. Sufficient water bottles provided.
Reviewed August 31, 2013

Cheong from Singapore
Business traveler
Deluxe King
Stayed 1 night in August 2013
Mosquitoes in rooms!
Comfortable bed, nice gym, good breakfast
1st night was bad, mosquitoes in the room. Staff provided electric repellent, but after a few hours, mosquitoes attacked again. Room change next day to a different floor, after all the hassle, again mosquitoes attacked on the third morning. Meal menu limited in choices, though breakfast buffet was as usual good. Staff performance was good.
Reviewed August 31, 2013

Hanson from Philippines
Couple
Deluxe King
Stayed 4 nights in August 2013
very nice hotel
clean and big and vey comfortable
very nice, comfortable, cozy, relaxing, nice ambience, cool and amazing.
Reviewed August 31, 2013

Demetrio from Hong Kong
Family with older children
Stayed 2 nights in August 2013
Fast. Clean. Friendly. Excellent service!
Clean room with excellent staff. Close to KLCC and easy access to transport. Free Wifi too!
It was very relaxing coming back to a comfortable bed at the end of a busy day shopping and going places.
Reviewed August 31, 2013

brendon from Australia
Couple
Deluxe King
Stayed 2 nights in August 2013
nice hotel friendly staff
luxurious, friendly, convienient
got to the hotel 6:30am, let me have a shower in the fitness centre. unreal shower. room showers where not as good. had some breakfast, then they had the room ready. very friendly staff. they would whatever they could for you. great location. bars, shopping, restaurants only a few mins walk away. the hop on hop off tourist bus was across the street. my only disappointment was not staying in kula lumpur longer. will be back
Reviewed August 31, 2013

Helen from Australia
Couple
Horizon Club Executive King with Breakfast
Stayed 2 nights in August 2013
Exceptional
Staff, food, WIFI
From the minute you arrive, you are made to feel special. Happy, friendly staff, excellent customer service, clean & beautiful surroundings.
Reviewed August 31, 2013

MYUNGCHUL from South Korea
Couple
Stayed 2 nights in August 2013
perfect hotel
clean room, nice view, kind people
At first the lobby was very impressive. And the workers are very kind all. room was cleaned, view was awsome, can't forget the trip cause of this hotel I will go some day in future.
Reviewed August 30, 2013

Herson from Indonesia
Business traveler
Stayed 1 night in May 2013
Good location
Location, Food, nice room
Good located hotel, near to many good restaurants and shopping center, walking distance to the Twin-Tower
Reviewed August 30, 2013


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