Excellent 8.9
Based on 3404 reviews

Verified traveler reviews

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Excellent



based on 3404 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 8.7
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Tzjiun from Taiwan
Business traveler
Executive Suite
Stayed 3 nights in July 2016
Nice
Very nice.
Reviewed September 13, 2016

Monika from
Group
Executive Suite
Stayed 2 nights in September 2016
One word is enough to express my feel with shangrila-Amazing
Everything including staff was too good. Like it very much and surely visit in future as well. Also will suggest to my frnds and family
Reviewed September 13, 2016

Shin from Malaysia
Couple
Executive King Room
Stayed 1 night in September 2016
Luxury Hotel 5 Star Services
Location of the hotel is super right at the heart of Kuala Lumpur. Good services, friendly staff. The breakfast variety is amazing!
Reviewed September 13, 2016

LEONG from Malaysia
Couple
Premier Selection Suite King
Stayed 1 night in September 2016
No comment
No comment
Reviewed September 12, 2016

Michael from Australia
Couple
Horizon Club Executive Twin Room
Stayed 4 nights in September 2016
Top hotel with top staff
The Shangri La Kuala Lumpur is everything a Shangri La should be. Excellent staff who obviously love their jobs and are very good at their respective duties, good location, nice restaurants particularly the Shang Palace where we dined twice. Would we stay there again? For sure.
Reviewed September 10, 2016

Kuimu from China
Business traveler
Deluxe King
Stayed 1 night in September 2016
Very good
Very cool
Reviewed September 06, 2016

Frances from United Kingdom
Couple
Deluxe King
Stayed 3 nights in September 2016
Lovely staff we were novices to this type of luxury
How to take advantage of facilities
Reviewed September 05, 2016

Sukhbir from Malaysia
Family with teens
Executive Suite
Stayed 1 night in September 2016
Excellent Hotel
Excellent room - We had the executive suite real good size and very clean. Decor was also excellent. Service from check in to check out was marvellous. Location was perfect to around K L
Reviewed September 04, 2016

Miguel from Philippines
Family with young children
Deluxe King Room
Stayed 4 nights in August 2016
Excellent Facilities and Service
The room was perfect, spotless and clean. All fixtures in the bathroom appeared brand new. Excellent customer service.
Reviewed August 28, 2016

ZULQARNAIN from Pakistan
Couple
Executive Suite
Stayed 4 nights in August 2016
Great
Enjoyed it thoroughly. Great spacious room!
Reviewed August 24, 2016


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