The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200 - View on map

Excellent 8.2
Based on 5691 reviews

Recent customer comments

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Excellent



based on 5691 reviews
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 8.9
  • Room comfort and quality 8.2
  • Service 8.3
  • Value for money 7.8
  • Food and dining 7.6
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Pearl from Malaysia
Solo travelers
Deluxe
Stayed 3 nights in February 2015
Basic functional room
Location, shops, restaurants
You pay for the location. Room was cold, sparse n functional. Parking can be as u have to park your car at the shopping mall car parks which are usually full. No free parking - u pay Rm5 a night for parking. Definitely not value for money.
Reviewed February 15, 2015

WANG from Malaysia
Couples
Deluxe
Stayed one night in February 2015
Good Location
Location, Clean Room and Friendly staff
The hotel is located just next to the garden mall. But the traffic was very jam.
Reviewed February 13, 2015

HAW from Malaysia
Couples
Deluxe
Stayed one night in February 2015
EXCELLENT LOCATION
EXCELLENT LOCATION FOR SHOPPING, COMFORTABLE STAY, GOOD SERVICE
Reviewed February 13, 2015

Aung from Myanmar
Business travelers
Deluxe
Stayed 3 nights in February 2015
MD of trading company
Location Shopping and Comfortable
Great and Enjoy it
Reviewed February 12, 2015

Melissa from Malaysia
Couples
Deluxe
Stayed one night in November 2014
Fantastic
Clean, quite , nice room
Overall is good. Hotel provide free upgrade. Staffs are all friendly.
Reviewed February 11, 2015

Soo from Malaysia
Families with young children
Deluxe
Stayed one night in February 2015
nth
Car park, near to mall, clean
Reviewed February 10, 2015

SIEK from Malaysia
Couples
Deluxe
Stayed one night in January 2015
Short KL trip with wife
Great location and near shopping mall
Great location and near shopping mall. I was driving and very disappointed not easy to get the parking.
Reviewed February 10, 2015

Jihan from Brunei Darussalam
Solo travelers
Deluxe
Stayed 3 nights in February 2015
The Gardens - always a good stay
Cleanliness, friendliness of staff, value for money
The Gardens is always a good experience when I am in KL. I usually stay in the apartments, but for this trip, I was by myself and booked a hotel room instead. The staff members were friendly and accommodating, as they usually are. The location is great too as it is next to two malls: The Gardens Mall & MidValley Megamall. The hotel room itself was very nice, spacious and comfortable. However, I think that the interior of the hotel looks slightly dated. Perhaps it just needs a bit of sprucing up. For example, even the bathtub/shower/tiles really need to be caulked as it was brown, which looked so off-putting. Also, there was no hot water when I wanted to take a shower on my first night, but that was probably due to the maintenance works going on at that time, for which there was a warning sign in the lobby. Otherwise, it was a pleasant stay, and would definitely come back here again!
Reviewed February 09, 2015

Sumi from Australia
Couples
1 Bedroom Deluxe
Stayed 4 nights in January 2015
Gardens residence
location, price, space/size of apartment
staff average - failed to notify us of alarm/wake up call. Ri Yakatori - Japanese restaurant - a total disgrace! Location fantastic Apartment size wonderful
Reviewed February 09, 2015

Sheikh from Brunei Darussalam
Couples
Executive Premier With Breakfast
Stayed 3 nights in February 2015
Gardens Hotel great shopping location
shops, restaurants and club lounge
Absolutely fabulous .. great staff attending to your needs.. shopping galore with many fantastic restaurants minutes away
Reviewed February 09, 2015


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