Very good 7.3
Based on 6557 reviews

Recent customer comments

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Very good



based on 6557 reviews
  • Cleanliness 7.1
  • Facilities 6.9
  • Location 8.5
  • Room comfort and quality 7.2
  • Service 7.0
  • Value for money 7.1
  • Food and dining 6.6
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Isabelle from Malaysia
Business travelers
Superior
Stayed 3 nights in April 2015
Convenient for Shopping
City Centre, Convenient, Spacious
Location was convenient for us to travel around and near shopping malls
Reviewed June 30, 2015

Benjamas from Thailand
Couples
Deluxe
Stayed one night in November 2013
Wonderful stay. Will come back again.
clean, comfort, nice service
good service since we arrived from the entrance. Easy check-in process. Wonderful room. Room facilities are in good consition. Comfortable bed. Nice music at the bar and good food as well. Wonderful stay and will come back again
Reviewed June 30, 2015

amanda from Singapore
Families with young children
Deluxe
Stayed 3 nights in June 2015
24 to 27 june stay
value for money, comfort, friendly staff
good
Reviewed June 29, 2015

CHIA from Singapore
Families with young children
Superior
Stayed 3 nights in June 2015
stay @ the royale bintang
location, service
hotel location is near to the shopping areas. staff are understanding for a waiver as my girl broke the glass. improvements to the room interior & facilities such as flooring, tiles have to upgrade due to wear & tear. The variety in breakfast are mundane. as compared to last stay 2 years ago, stay wasn't as satisfied as before.
Reviewed June 29, 2015

Popo from Indonesia
Families with young children
Superior
Stayed one night in June 2015
Ok
ok
ok
Reviewed June 26, 2015

Popo from Indonesia
Families with young children
Superior
Stayed one night in June 2015
Ok
ok
ok
Reviewed June 26, 2015

Ivy from Malaysia
Families with young children
Superior
Stayed 2 nights in June 2015
good location
satisfied
Reviewed June 26, 2015

Roger from Australia
Couples
Deluxe
Stayed 3 nights in June 2015
Good location but sub standard interior .
Good location , value and close to public transport
Room interior is worn out . Wall papers peeling and bath room tiles need grouting . Reception staff arrogrant and stiff . No change of bed sheets for 2 days unless advised . Breakfast is very mundance and below standard for international guests . Nadi lemak is very sweet . Need improvement to breakfast choice and more staff training for front reception . Close to eat street Jalan Alor and Plaza Low Yat for electronic gadget and phones . Ramadan special rates of rm230 nett per night .good value . Wifi strength is better on ground lobby than in the room .
Reviewed June 25, 2015

mohd from Malaysia
Business travelers
Deluxe
Stayed 2 nights in March 2015
good location, easy access, nearby attraction
good location, easy access, nearby attraction
Reviewed June 23, 2015

mohd from Malaysia
Business travelers
Superior
Stayed one night in April 2015
good location, easy access, nearby attraction
good location, easy access, nearby attraction
Reviewed June 23, 2015


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