Excellent 8.7
Based on 5899 reviews

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Excellent



based on 5899 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room comfort and quality 8.6
  • Service 8.9
  • Value for money 8.8
  • Food and dining 8.3
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David from Australia
Couples
Club
Stayed 4 nights in July 2015
Wonderful experience
Size of room, good food and friendly service
The only downside was accessibility due to the building work going on around it, but that seems to be typical of KL
Reviewed July 27, 2015
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Mao from Singapore
Couples
Stayed one night in July 2015
great place
location. room stanard ,nice food
NA
Reviewed July 22, 2015
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LEO from Malaysia
Families with older children
Stayed one night in July 2015
VERY GOOD
FOOD, HYGINE, LOCATION
EVERYTHING IS GOOD
Reviewed July 20, 2015
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Kaveh from Malaysia
Couples
Stayed one night in July 2015
review
Location, Staff , Value for Money
Comfortable
Reviewed July 19, 2015
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Kim from Singapore
Solo travelers
Stayed 2 nights in July 2015
Royale Chulan Hotel should only be 4 stars.
Location, location & quiet
I have stayed at the Royale Chulan on many occasions, upon check in, there were no hand and face towels in the room. louvre panel separating the bedroom and bathroom was very dusty. One can feel that the house-keeper do not vacuum the carpet daily. The bath area is poorly maintained i.e. corners of toilet walls covered with fungus stains. Bedroom - bed was comfortable, walls clean and room bright. Breakfast spread was good. Minor details are not look into hence 4 star rating.
Reviewed July 17, 2015
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widad from Australia
Couples
Stayed 5 nights in October 2014
Very nice
pool and people
Very nice stay
Reviewed July 17, 2015
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widad from Australia
Couples
Stayed 3 nights in June 2015
Nice
pool bed food
Very nice
Reviewed July 17, 2015
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Yeong from Malaysia
Couples
Stayed one night in July 2015
great location and comfort stay
location, comfort and clean room, friendly staff
I was impressed by the room, My room been upgraded to 9th floor Royale Club, the room is big and comfort, some more have KLCC view. Location is great, Pavilion and bukit bintang just within walking distance, even can walk to KLCC. All the staff are very helpful and friendly. But there was electricity interruption during my stay, after my breakfast we were unable back to room because lift not working, under assist of the staff, we able take another lift up to 5th floor then go up to 9th floor which we stay by staircase, that really not a happy experience in a 5 star hotel. We expect some compensation or complimentary will be given but we only receive apologize from the staff whose assist us back to our room
Reviewed July 16, 2015
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LAU from Singapore
Couples
Stayed 2 nights in January 2015
very clean, good location but food can improve
clean, location good, friendly
very good is very near to the shopping mall area
Reviewed July 09, 2015
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Abdul from Singapore
Business travelers
Stayed 2 nights in July 2015
Good location, & big room
Good location, friendly staffs & big room
Reviewed July 09, 2015
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