Excellent 8.7
Based on 5902 reviews

Recent customer comments

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based on 5902 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for money 8.8
  • Food/Dining 8.3
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Kenny from Philippines
Stayed one night in December 2013
felt like royalty with their superb service
large,cleAn and centrally located
Reviewed January 11, 2014

Catherine from Australia
Stayed 4 nights in January 2014
Great location,excellant breakfast,efficient staff
Location quiet,easy stroll to shopping mall, nice pool area and fabulous breakfast
Our stay was as we expected, first class service in all areas of the hotel,we would highly recommend your hotel. A great experience thank you.
Reviewed January 11, 2014

MARSONO from Malaysia
Stayed one night in January 2014
Very good
Clean, nice design and garden view
Reviewed January 10, 2014

N from Mauritius
Families with young children
Stayed 3 nights in January 2014
He had a fantastic stay at this hotel
very nice rooms, nice breakfast, and close to shopping malls
We use to stay at this hotel when we come to the city. The hotel is well located just behind Pavillon. The hotel offers very nice rooms & very good breakfast. Access to shopping malls is very easy within walking distances
Reviewed January 10, 2014

Hugues from Belgium
Stayed 2 nights in December 2013
Comfortable and ideally located hotel
Comfort, location, swimming pool
Great hotel. Clean and very comfortable rooms. Stayed twice in the Royale Chulan and have benefitted from a room upgrade on both occasions. The hotel is ideally placed between Bukit Bintang and KLCC. Close to the monorail and shopping areas. Definitely a place to recommend.
Reviewed January 09, 2014

THOKOZANI from Zimbabwe
Families with young children
Stayed 3 nights in December 2013
clean, close to shopping and good breakfast
This is a very clean hotel it has clean carpets and it is confortable, bathrooms are big and it was wonderful staying there with children, breakfast has variety and you can walk to the twin towers. they have taxis that are reasonably priced just at the door
Reviewed January 09, 2014

Yus from Malaysia
Families with young children
Stayed one night in January 2014
Food, room and pool
Reviewed January 09, 2014

Tommy from Sweden
Stayed one night in January 2014
Nice hotel, but it was very loud.
Good brekfast, nice room, friendly staff
The hotel was nice and staff was very polite and friendly. Breakfast was one of the best i ever had. The only bad thing was that the room smelled like smoke from the ventilation and it was loud, you could hear the neighbours and people walking in the hallway. Internet was slow. Otherwise good.
Reviewed January 08, 2014

Betty from Malaysia
Families with young children
Stayed 2 nights in December 2013
Nice hotel with great food and comfortable bed
Great food, clean room and comfortable bed
The stay was great. Check-in and out were very efficient with friendly staff. Breakfast is also fantastic but was too crowded. BBQ Buffet was great too with wide spread of choices.
Reviewed January 07, 2014

Daryl from Singapore
Business travelers
Stayed 2 nights in December 2013
large size, near city centre,comfortable
The hotel stay was comfortable,housekeeping staff efficient,fast check in,although could be vastly improved elsewhere with change of mind set.Buffet food passable but quality overall under decline.Swimming pool being renovated.Gym well maintained.
Reviewed January 07, 2014


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