Excellent 8.9
Based on 8385 reviews

Recent customer comments

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based on 8385 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 8.3
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sayeed from Bangladesh
Business traveler
Deluxe Twin Towers View
Stayed one night in November 2015
It's good
Location, view, clean
Reviewed November 30, 2015

mei from Malaysia
Business traveler
Traders Club Room
Stayed one night in October 2015
nice and clean
comfortable, nice place and clean room
the room was very big and clean. the staffs are friendly and helpful
Reviewed November 30, 2015

Tan from Malaysia
Business traveler
Deluxe Twin Towers View
Stayed 5 nights in November 2015
Big Applause
Excellent staff, awesome location, good service
Overall very good & execellent
Reviewed November 30, 2015

Nirwati from Singapore
Family with teens
Twin Towers View Suite
Stayed 4 nights in November 2015
Wonderful KL
Attentive service, friendly n polite staff, strategic location
Reviewed November 28, 2015

Timothy from Australia
Deluxe Room Twin
Stayed one night in November 2015
Elegance in Central KL
Location, The view, Sky Bar and Pool
Stayed here on the first night of our honeymoon and what a find! The location right opposite the twin towers is amazing and the view at night time is lovely. Staff were great, helpful with all our requests and gave us helpful tips about what to do and see. The little gift for our honeymoon was lovely! After checking out, we were still given permission to use the facilities including the sky bar and showers which was so nice after walking in the sticky Malaysian weather.
Reviewed November 28, 2015

abdullah from Saudi Arabia
Traders Club Room
Stayed 3 nights in November 2015
very nice
all thing good
amazing hotel
Reviewed November 25, 2015

Ahmad from Malaysia
Family with young children
Traders Club Room
Stayed one night in May 2015
Excellent hotel for getaway
Nice, Cozy, Excellent
Reviewed November 25, 2015

YONG from Malaysia
Business traveler
Deluxe Room Twin
Stayed 5 nights in December 2014
Nice locations hotels
Nice Food / Dinning, Convenient Locations & Good services staff
Enjoy and friendly services from staff.
Reviewed November 24, 2015

Yoke from Singapore
Business traveler
Deluxe Room Twin
Stayed one night in April 2015
Luxury hotel with good location
Luxury, clean & comfortable
Overall very satisfied! The hotel is luxury, room is spacious & comfortable. The location in good!
Reviewed November 19, 2015

Peter from Singapore
Family with young children
Traders Twin Towers View Twin
Stayed 2 nights in November 2015
Not really 5 stars but better than a 4 stars
Location, Staff and Food
If you are looking to for the whistles and bells of a 5-star hotel than you will be disappointed. The hotel's décor and facilities aren't exactly 5 stars standard but they are DEFINTELY MORE than a 4-star hotel. The rooms are clean; staff are always ready to help; breakfast and refreshments on the Club level are decent and worth it, and little attention to details such as the free buggy service at 5 mins intervals to KLCC Suria (for shopping, rail & visit to PETRONAS Towers), and a free park at your doorstep, are just awesome!
Reviewed November 18, 2015


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