Extraordanary Recommended”

This is my second time with my family spending holiday at Bukit Gambang Resort City. Before this I stayed at Caribbean. Recently, I'm stayed at Arabian Bay Resort Gambang. The staff at reception counter and housekeeping are very nice ,polite and helpful, the room is very clean and huge, nice swimming pool, fast check in n check out, really enjoyed and amazing experience..Everything is good but need to improve on WIFI connection at room.

have a great stay here”

Suitable for guest to plan to visit to Bukit gambang safari or water park. Due to fasting month there was not many guest hanging around, I'm very happy with the stay and my kids love the pool and artificial beach so much. First thing to improve is I think better to have a TV in the living room else we have to squeeze whole family in a room to watch TV. Else you have to separate in different rooms. Second thing I'm a bit disappointed was they didn't arrange a pool view room for us although there was not much guest... If you want a Malay food stalls and convenient store there are few just outside the resort city, but if you want to get Chinese food you have to drive about 15minutes to the nearest town. The rest all very good, will come back again for my water park visit in future.

Small location but great Hotel.”

Family holiday in the Arabian Bay Resort, Bukit Gambang is a very valuable experience for our family. The Hotel location which is nearest to the water theme park, is a way to make me and family happy after previously busy with task in the office. In addition, the hotel is also completed with various facilities such as swimming pool, gym, karaoke, fun fair and etc.

suprisingly great getaway”

I came here with doubt. Thought it was a cheap place. Since it is near i planned a short one night stay with my children. I booked at arabian bay base on reviews. When we arrived i was suprised. The hotel is large and the place full of family activies. The room! I loved the view! Tress and trees. I needed the view. The room and toilet is spacious my kids enjoyed running around. We went to the safari park and i was awed by the park. Great! Largest safari in asia. Wethen dined at the simba restaurant facing the white lions was a great experience. The jungle walk was scary but exciting. Sadly a lot of animals where on the way, no rhino or giraffe yet. But being so close to the wild animals was just awesome. The next day we spent time at the swimming pool and the kids loved playing sandcastles. Will come again here.

Nice Place To Stay!”

When we arrived at Bukit Gambang Resort City, we were looking for a signboard to guide us to the reception counter but could not find one. We were then asked the security guide who guided us to the counter. During the checked-in, the fron office staff was very friendly and I felt very pleased with their hospitality. However, I have to call the reception counter/housekeeping 3 times before they delivered the extra bed that I have requested. Overall, the hotel is considered a good place to stay.

Just ok only”

overall i enjoyed my stay at bukit gambang. my children loves the water theme park. however, apart from the water theme park, there is not much other attractions. you will need to drive about 30 minutes to kuantan to enjoy other attractions in kuantan. as the apartment is called arabian bay resort, i'm expecting for it to have more of arabic features, however sad to say that it is lack of the arabic deco.

Great Resort with Theme Park and Safari”

The short stay at Bukit Gambang Resort City was awesome. Dining is rather limited at the resort itself and food hunting at the small town is relatively easy and many choices are available. The resort is ideal for family outing regardless of age or race.The resort is very new and its attractions is still progressing. Many more attractions are in the pipeline and a revisit is necessary.

Large Room Comfortable Stay”

Room was huge and comfortable...Food was tasty enough (for Malaysians)...but to enjoy the wild savannah was quite troublesome: 1- Take tram from Arabian Bay resort to Safari Park ticket counter 2_ Walk uphill to a station to take tram to another station (Eagle station?) 3- walk uphil and downhill to another station 4- take another tram to enjoy the wild savannah So tiring...plus, they said it is the 2nd largest in Asia/South East Asia after Bangkok...but, the area size shouldnt be the best indicator that's they are the 2nd largest...because the number of animals there are very few...

Great holiday for family”

We stay at Arabian Bay Resort, studio deluxe. The Caribbean Resort seems under renovation. We requested for king size bed but were given 2 single beds. The accommodation room is big & comfortable. Just the wifi is not working. The breakfast is just so so. Free tram to waterpark and safari park. The waterpark is great. Currently there is "buy 1 adult free 1 child" promotion for HLBB credit card / debit card holder. We missed night jungle. As for Safari Park, not many animals could be seen in the park and it is still under construction. The whole resort is windy.

Enjoyable and dissapointed at the same time.”

The Safari Park was a big letdown. The safari rides could not accommodate the turnout and we were told to come the next day after having qued up for more than an hour. Coming the next day was not possible because many have made plans to go to the water park or for many others it could be the last day of their trip. The turnout was big because of the holiday season but than being a resort in existence for a reasonably long time that should have been forseen and back up preparations made much earlier to accommodate the huge turnout. With online bookings and so on there is no excuse for not being prepared for the unexpected crowd. Being the Hari Raya holiday break could mean that there was lesser staff on duty but still by having the resort open on those days mean the resort was prepared to handle the situation. It looks like they were only interested in collecting the entrance fees but not interested in giving value for money in return. To future visitors I would recommend to skip the Safari Park trip unless the management takes serious steps to review their operating procedures. The resort could also arrange for a carnival like atmosphere during the night because it is rather quiet at night for a resort. Family outings could enjoy a more lively atmosphere after having a good time at the water park during the day. The resort could also open up typical Malaysian style street food stalls at designated places within the resort which sell food at reasonable prices like they do inside the water park so that families can enjoy in a more free and easy manner. The pricing of food inside the water park is reasonable and should be extended to areas outside the parks as well.

good resort, but...”

my expectation was the resort will be full house since it is long holiday but it was not.. luckily i did not book carribean bay resort through agoda because i found out that the carribean was closed during my trip.wonder what will happen if i booked through agoda.. overall experience was full of activities but we didnt go to the water park. only went to safari. for rm48 (adult), it was disappointing & tiring. the animals were exhausted..the only excitement was when the ostrich knocked on the tram window. some of the area are still under construction, with cement walls all around. we wanted to try water balloon & boat ride (located behind carribean swimming pool) but the whole area was closed. arabian bay swimming pool OK & children friendly. good dinner at tanjung lumpur, 30 minutes drive from gambang. will go again here to try the water park.

overall i comfortable stay in arabian bay resort.”

I felt happy stay in arabian bay resort because of the location. Easy to find of. Then got private transport went to waterpark. Swimming pool also big.

Great location & suitable for family vacation”

We had a great time at Bukit Gambang Resort & will definitely stayed again at Arabian Bay Resort.

rooms are clean and can feel fresh air”

Good experience to stay in this resort. The place so beautiful and can relax our mind. So any one want feel out of town area this place are suitable to you all. Only nite time to find parking are difficult because so many visitor so many cars. But we still feel safety because their security are very good. Sure i will back again to gambang

A very nice new resort with refreshing views”

I was a bit late checking in and I have no choice due to the early event on the next day. Finding th resort was easy because I went to Gambang Resort City before with my family. The resort was nice and beautiful but unfortunately the finishing touch to the room that I stayed in was not so fine and the room looked empty since this resort was newly operated I believe(perhaps less than a month or two). I feel like staying in a room in a house, with no decoration in the room and it really wasn't like staying in a hotel or resort. Other facilities were okay and acceptable and the management should have a better look at the room provided because it seems too expansive with the existing room condition and furthermore there was no astro!

The best hotel in town and it is so convenient!!”

I enjoy my holiday in Arabian Bay Hotel because this hotel give me a very good views and I really love the services that this Hotel has provided to me. For sure i will come to this Hotel to bring my family! Thank you

Quiet and fun activities”

As a couple, we really enjoyed our stay at Arabian Bay Resort, the staffs were very friendly, we checked in earlier than stated and there are a lot of activities to do around the resort city but only issue is that we need to take the bus which is about 40mins to an hour to reach Kuantan City. If not, there is not much things to do at night over there or we went to have supper opposite the resort city on the roadside where there are nice food.

Nice room but isolated location”

It's a new Hotel at Bukit Gambang resort city. The only attraction is their water park, but you must pay separately. So I decide just swimming at their swimming pool. The environment & landscape look like at desert and have a sand for children to play with.

Good Service”

The obly problem is that they have a very strict policy on early check in and late check out which is quite absurd - the main reason people request for late check out is to enjoy the rides/theme parks that belong to Gambang Resort. So they are still at the winning end.

Excellent”

I'm very satisfied with the spacious room and bathroom. The television channel also good. The place near to Gambang Safari and waterpark, shuttle bus available from the hotel. Swimming pool was great for my child, FREE towel for rent. Food delivery to room also available. BUT, need to pay RM5/each for extra pillow and blanket.