Recent customer comments

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Very good



based on 629 reviews
  • Cleanliness 7.7
  • Facilities 5.7
  • Location 7.2
  • Room Comfort/Standard 7.7
  • Service 7.9
  • Value for money 8.0
  • Food/Dining 6.4
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Sui from Malaysia
Business traveler
Deluxe Queen Single
Stayed 1 night in November 2012
Clean and spacious hotel
Spacious, neat, clean
the inside of the hotel looks great. service is fast too.
Reviewed January 04, 2013

Sui from Malaysia
Business traveler
Deluxe Twin
Stayed 1 night in November 2012
Lovely hotel and good service
Spacious, clean and neat
great space, love the rooms. service was fast. spacious room for business discussion.
Reviewed January 04, 2013

TING from Malaysia
Family with young children
Deluxe Twin
Stayed 3 nights in December 2012
Shopping point
The shopping is down there
There is a shopping center down there. You can buy a lot of thing you like. There is a swimming pool to let the children swimming.
Reviewed January 02, 2013

Poh from Malaysia
Family with young children
Deluxe Queen Single
Stayed 1 night in December 2012
Nice hotel with big room
Reasonable price, rooms are big
Is a good hotel for a family with children, cos the room is big. There are a lot of shops nearby the hotel, we can find the famous Kuching foods such as Sarawak Laksa, Kolo Mee, Kueh Chap, Ais Kacang, etc at the nearby coffee shops. Things needed to improve is the cleanliness of the bath room and we can't enter to the hotel's lift from the car park without a Key card, the shopping center entrance also not open in the early morning.
Reviewed December 28, 2012

Adriana from Malaysia
Group
Deluxe Twin
Stayed 2 nights in December 2012
Value for money
The size of the room is big within a convenient location in Kuching.
It's definitely my family's choice hotel as the rooms are affordable and its big with basic amenities. But certain things can surely be improved such as the lift as its rather slow and the bathroom water flow so when you shower it will not need to wet the entire bathroom itself.
Reviewed December 26, 2012

MARY from Canada
Group
Deluxe Twin
Stayed 4 nights in November 2012
good location &close to airport
central locatoin
we asked to change from the floor where smoking was permitted to the non-smoking floor.the frontdesk clerk changed our room with no problem.hotel personnel were polite & helpful with regards to tell us eating places & shopping.central location a plus.the shuttle bus to the city centre was convenient.room was clean.
Reviewed December 25, 2012

MAZLIN from Singapore
Family with older children
Deluxe Queen Single
Stayed 1 night in December 2012
Cosy hotel with free wifi
Free wifi, spacious room
pleasantly surprised with the room size that could fit 3 comfortably and the location which has close proximity to the shopping area.
Reviewed December 25, 2012

Lee from Malaysia
Couple
1 Bedroom Deluxe Apartment
Stayed 1 night in December 2012
Strategic place with nice environment
Easily find for food, free shuttle to city center, good customer service, ample parking space in the carpark
I would really like to thank the staffs at reception counter for their excellent services :)They are really helpful. The hotel room is well equipped.
Reviewed December 20, 2012

GERALD from Malaysia
Business traveler
Deluxe Twin
Stayed 1 night in December 2012
Not so ideal for business traveller.
Good location
Friendly and helpful staff, security is good. Location is not so ideal as a cab is needed wherever you wish to go.
Reviewed December 17, 2012

Tommy from Malaysia
Family with young children
Deluxe Queen Single
Stayed 2 nights in December 2012
Good location and shuttle services.
Free shuttle services to town and spacious room.
We stayed at Tower B which is the older of the two so things look rather worn out. We stayed 3 nights there and the shower is not good to use and using the bath tub only. The adjacent shopping are able to provide basic needs but not shopping pleasure. Need refurbishment. The free shuttle services to town helps us to save on transport.The food at breakfast few selection and not so desirable.
Reviewed December 17, 2012


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