Recent customer comments

Filter by traveler type
Very good



based on 981 reviews
  • Cleanliness 7.1
  • Facilities 6.4
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 7.2
  • Value for money 7.5
  • Food and dining 5.6
Sort by

Mo from Australia
Couples
Stayed 4 nights in October 2014
Great Location, Friendly Staff
Staff, Location, Cost
Great hotel in nice convenient location for us. Great value for money. Definitely stay in again.
Reviewed October 31, 2014
Did you find this review helpful?

Lee from Malaysia
Groups
2 Bedroom Deluxe
Stayed 2 nights in October 2014
Good location but hotel requires some upgrading
Location, clean and quiet
Good location. Room was spacious. Room doors and elevators need upgrading. We almost got stuck in the elevator on our first day. Gym facilities also need upgrading. Equipment are old or spoiled. Shops and restaurant nearby. 10 mins walk to Waterfront. Hotel has no restaurant or cafe. Only a small area for their catered breakfast buffet. Needs improvement on customers relation.
Reviewed October 15, 2014
Did you find this review helpful?

Lee from Malaysia
Solo travelers
Stayed 2 nights in October 2014
Good location but need some upgrading.
Location, clean and quiet
Need some improvement to customer relation. Elevators are old and need upgrading. The door to my room creaks when open and closing. Bed mattress seems old and sink in the middle. I almost got stuck in the elevator on my first day. 10 minutes walk to waterfront. Restaurants and shops nearby. Hotel has no restaurant/cafe, only a small area for their catered breakfast buffet in the morning. Their breakfast has only the basic i.e., pastry, oranges, mash potato, hot dogs, coffee, tea, cordial juices, plain porridge, mee kolok (on day 1), laksa (on day 2) and hard boiled eggs. No choices on how you want your eggs.
Reviewed October 15, 2014
Did you find this review helpful?

Helen from Indonesia
Families with older children
Stayed 2 nights in October 2014
A pleasant short stay
Clean and nice room, convenient location
We stayed in this hotel for two nights. There weren't many options for breakfast (we opted for breakfast inclusive room), but the food taste was okay. The room was clean and more spacious than I thought it would be. The bed was somewhat bigger than normal queen-sized bed too. The only downside was that the water in the shower took quite a while to drain, but it was nothing major. Location wise, it was close to eateries. There was also 7-11 nearby. Overall, it was a pleasant stay. I'd stay there again when I visit Kuching.
Reviewed October 13, 2014
Did you find this review helpful?

Salinawati from Malaysia
Business travelers
Stayed 4 nights in October 2014
fair stay
pleasant stay, good location and nice room
fair stay
Reviewed October 13, 2014
Did you find this review helpful?

Wee from Malaysia
Groups
2 Bedroom Deluxe
Stayed 2 nights in August 2014
centralized located hotel
centralized located which enable for us to walk to the town and easily got the food we want.
it was great experience as the apartment is newly renovated. comfortable.
Reviewed October 11, 2014
Did you find this review helpful?

M from Malaysia
Business travelers
2 Bedroom Deluxe
Stayed one night in June 2014
OK
big room, big space, quite
just ok. quite big room
Reviewed October 09, 2014
Did you find this review helpful?

Suh from Malaysia
Couples
Stayed 4 nights in September 2014
Ariva Kuching
strategic location, friendly staff and clean
Reviewed October 07, 2014
Did you find this review helpful?

Willy from Malaysia
Business travelers
Stayed 4 nights in September 2014
Great Stay
Cleanliness, Staff
Reviewed October 05, 2014
Did you find this review helpful?

thamboosamy from Malaysia
Business travelers
Stayed 2 nights in September 2014
my stay at ariva gateway
good location.
Okay.
Reviewed September 26, 2014
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: