Recent customer comments

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Very good



based on 978 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 7.2
  • Value for money 7.5
  • Food and dining 5.6
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Kean from Malaysia
Business travelers
Superior Room
Stayed one night in December 2015
Overrated hotel lousy foods provided
Strategic location wise, nothings else to comment
Common facilities @ elevators were out of orders. 3 out of 4 units which were 75%. and unacceptable. Lousy n overrated hotel.
Reviewed December 05, 2015

Shila from Malaysia
Business travelers
Superior Room
Stayed one night in November 2015
Good
Room type, Cleanliness and Location
Everything was good except Breakfast and the Wifi Connectivity
Reviewed November 28, 2015

Xin from Malaysia
Solo travelers
Superior Room
Stayed one night in November 2015
Comfortable and clean
Cleanliness, Friendly Staffs and Good location
It was great, walking distance to attractions
Reviewed November 27, 2015

Cynthia from Malaysia
Groups
Superior Room
Stayed one night in November 2015
good hotel at central location
location, comfortable beds & good ac.
Reviewed November 21, 2015

NUR from Malaysia
Couples
Superior Room
Stayed 2 nights in November 2015
Great location
Location, value for money, friendly staff
I stayed at the hotel for 2 nights. The location is near to Topspot & shopping mall.The room condition is comfortable & spacious.The breakfast served was delicious & will consider to come again on my next visit to Kuching.
Reviewed November 09, 2015

hie from Singapore
Couples
Superior Room
Stayed one night in October 2015
Ariva Gateway
location, staff, room
Overall: fair. First of all, the Reception is at 4th floor, not welcoming. The renovation of the hotel looks old. The breakfast was so so... 4-star hotel??? I don't know how to justify!
Reviewed November 08, 2015

mohd from Malaysia
Families with young children
2 Bedroom Deluxe
Stayed 2 nights in October 2015
Very Good Service Apartment
Good Location, Big Room,Clean
Reviewed October 28, 2015

Choo from Malaysia
Families with young children
2 Bedroom Deluxe
Stayed 3 nights in December 2014
Comfort stay
Location, food & friendly staff.
Spacious room, clean & comfort.
Reviewed October 01, 2015

Choo from Malaysia
Families with older children
2 Bedroom Deluxe
Stayed one night in December 2014
Free & easy stay
Easily access to nearby restaurant & place of interest.
Comfort, spacious & clean 2 bed room apartment.
Reviewed October 01, 2015

Pong from Malaysia
Business travelers
Superior Room
Stayed 2 nights in September 2015
comfortable room & friendly staff
great location, comfy room & friendly staff
Reviewed September 21, 2015


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