Recent customer comments

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Very good



based on 1360 reviews
  • Cleanliness 6.9
  • Facilities 6.6
  • Location 7.7
  • Room comfort and quality 7.3
  • Service 7.3
  • Value for money 7.0
  • Food and dining 6.7
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Jared from Singapore
Solo traveler
Standard Balcony
Stayed 3 nights in September 2015
Fantastic
Quiet, private and comfortable
Very good. The staff are fantastic.
Reviewed September 07, 2015
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Tefully from Malaysia
Family with young children
Hilltop - Bidayuh Baruk Suite
Stayed one night in September 2015
needs upgrade
The beach,the view,the quietness away from city
Reviewed September 06, 2015
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LEE from Malaysia
Family with young children
Standard Balcony
Stayed one night in January 2015
Great For Family
Environment, Locations & Facilities
Good Holiday short stay for family
Reviewed September 04, 2015
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ONG from Malaysia
Couple
Deluxe
Stayed one night in August 2015
Bad room condition but good staff service
nice view, near culture village and nice pool
We were staying at the Hill Top Rooms during week. The view to the sea and swimming pool was quite nice. But, we felt like we were the only one staying there, most guests were staying near the sea. At night was quite scary and quiet. Almost all the rooms there were unoccupied. Worse thing was that we were not allowed to drive our car to the hill top. When we needed to go to lobby or beach, we had to wait for hotel bus to take us. Besides, The hill top room was quite old and toilet flushing was not working properly. Fortunately, after complained, the hotel staff switched our room to the chalet near the beach with much better room condition. Conclusion, the hill top room is not value for money compared to the chalet.
Reviewed September 03, 2015
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LEE from Malaysia
Family with young children
Chalet
Stayed one night in February 2015
Place for Family
Room, Food and Facilities good
Enjoy my stay
Reviewed September 01, 2015
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Sophie from France
Couple
Deluxe
Stayed 4 nights in August 2015
Good but Need renovation
Location, food, pool
Reviewed August 31, 2015
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MINGDA from China
Couple
Standard Balcony
Stayed one night in August 2015
Better than expected
The view is very nice.
Reviewed August 30, 2015
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Marc from Belgium
Family with older children
Standard Balcony
Stayed 6 nights in August 2015
Pleasant Stay
local food, location near to Damai Golf, hill top swimming pool
We enjoyed our stay. The hotel is more than 20 years old and here and there this is noticeable. A refurbishment is ongoing. We got a free upgrade to hill top seaview rooms with double beds. We enjoyed the comfortable, big rooms with balcony but on the minus side a slow wifi and an outdated TV. The hill top swimming pool is fantastic. Free transport to the wonderful Damai Golf Course.
Reviewed August 29, 2015
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JENNY from Malaysia
Family with young children
Standard Balcony
Stayed one night in August 2015
GOOD,BUT NEED MORE IMPROVEMENTS ON HOTEL CONDITION
FOOD,STAFF PERFORMANCE,ROOM COMFORT
SHOULD UPGRADE THE TELEVISION IN THE ROOM,SHOULD HAVE BATH TUB IN IT,EXTRA FLOOR MAT & TOWEL.BECAUSE I WAS STAYING AT BLOCK 7,IN HILLVIEW,I NEED TO WALK VERY FAR TO THE SWIMMING POOL AND BEACH.I AM NOT VERY STATISFY ABOUT THE ROOM ARRANGEMENT,I DIDN'T EXPECT I WAS BEEN ARRANGED TO STAY AT THAT BLOCK.OVERALL,I ONLY STATISFIED THE BREAKFAST,THE FOOD & BEVERAGE IS GOOD.
Reviewed August 28, 2015
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Hamzah from Malaysia
Family with young children
Standard Balcony
Stayed one night in August 2015
Nice location
Nice view of Mount Santubong, near to Sarawak Cultural Village & Damai Central, affordable
So far so good. Nice place to stay.
Reviewed August 27, 2015
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