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Very good



based on 1321 reviews
  • Cleanliness 7.3
  • Facilities 5.4
  • Location 7.4
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0
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anantha from Malaysia
Solo traveler
Stayed one night in April 2015
simple hotel
nearby airport, good service and nice room
Reviewed April 18, 2015
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NAZRIN from Malaysia
Business traveler
Comfort Room
Stayed one night in February 2015
Comfort room
swimming pool , buffet and big room.
overall were not bad , the air-condition was not cold .
Reviewed April 16, 2015
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KHAIRUL from Malaysia
Solo traveler
Stayed one night in April 2015
good
good
good
Reviewed April 15, 2015
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Hsuah from Malaysia
Business traveler
Stayed one night in April 2015
put more fresh atmosphere
Cleaned ,location ,friendly
Reviewed April 13, 2015
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Jason from Malaysia
Business traveler
Stayed one night in March 2015
Near airport, nice room and spacious
Facilities, food and room
Reviewed April 10, 2015
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Pearl from Malaysia
Solo traveler
Stayed 3 nights in March 2015
Disgusting smelly hotel below Sheraton standards
Close to Kuching airport
A disgusting stench of sewerage permeated the hotel, from the lobby to the lift to the room. I cannot believe this is a Sheraton, the standard of this hotel is way below that of a Sheraton. The room n bathroom were spacious n reasonably clean but on closer inspection, you could see the grimy marks on the wall, the exposed wiring, the dust in the bathroom n the brown yucky corners of the shower. One lift was permanently out of order for the 3 nights I was there, another had problems with the lobby button n sad to say, the lift doors were scratched n dented. The powerboard for charging my mobile n tablets was not working n I requested reception to send someone to fix while I went out. I came back to a handwritten note tucked under the powerboard that said "cannot use" and one power socket provided for me to use.
Reviewed April 01, 2015
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Norman from Malaysia
Business traveler
Stayed one night in September 2014
-
-
-
Reviewed March 31, 2015
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Jian from Malaysia
Business traveler
Stayed 2 nights in March 2015
Good but too bad no chance to enjoy the pool
Location, service and cleanliness
Swimming closed too early open too late. Can't enjoy the pool for business travelers.
Reviewed March 30, 2015
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Han from Malaysia
Business traveler
Stayed one night in March 2015
Need to have some improvements
Location, value for money and a great travelers hotel
The bellboy did not offer to get my bags and I was not greeted at the front desk upon check in. The room given was not what I expected. The air conditioning was in need of a service as it did not get cool until late at night even I had set the temperature till 16 degrees. My bedsheets had holes in them and the shower head was some sort like blocked. Hope that the management will look into these if it wants to maintain its reputation.
Reviewed March 28, 2015
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anna from Malaysia
Couple
Stayed one night in February 2013
totally satisfied
room condition,hotel location,room services
Totally satisfied with their services
Reviewed March 27, 2015
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