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based on 2856 reviews
  • Cleanliness 6.7
  • Facilities 6.3
  • Location 7.5
  • Room Comfort/Standard 6.8
  • Service 6.8
  • Value for money 6.7
  • Food/Dining 6.2
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Shahrul from United Kingdom
Family with older children
Stayed 2 nights in December 2015
I was worried for (almost) nothing
New refurbished rooms, breakfast was good and tasty, friendly staffs
Overall, good. I was worried that it will be a bad experience from the reviews on here but they were very old reviews, and the hotel is under renovation. Good clean rooms but having two single beds, one mattress was new but the other was old and flimsy. Good gym facilities but I can't say the same about the pool - opens late (9am), water was not clean, the lockers are outside the changing area which made it odd considering men and women don't mix, the changing room toilets and showers were dirty, sauna and steam room didn't work well (for doesn't shut tight), steam room door handle is placed dangerously close to the frame and I almost caught my finger. These common areas need to be improved urgently, not just the rooms.
Reviewed December 16, 2015

Mohamad from Malaysia
Couple
Stayed one night in December 2015
Not really a 4-star hotel
not really enjoy my stay here, the room is old, not refurbish yet. the comforter got some dirty mark. when i arrive at the hotel around 4pm, the room with king bed (i've requested earlier through agoda) is not ready yet. after waiting around 30min, the staff said, only old room available, at first its ok for me. But when i arrive at the room, the room really bad. with mark on blanket, and the matress is not comfortable. i think it is unacceptable for 4STAR hotel. Hope they'll do better when the refurbishment completed
Reviewed December 15, 2015

Saravanan from Malaysia
Family with young children
Stayed one night in December 2015
Good hotel to stay because close to city area
Very good entertaining staff,
I like the hotel
Reviewed December 14, 2015

Siew from Malaysia
Family with young children
Stayed 2 nights in December 2015
Conditions of room run down, toilet dirty etc.
Location
Other than condition of room, dirty toilet & ovepriced breakfast menu, the rest are ok.
Reviewed December 14, 2015

Farhan from Malaysia
Family with young children
Superior Room
Stayed one night in December 2015
Please kindly provided the free usage of WiFi con
No comments
No comments
Reviewed December 13, 2015

SHAHIRAH from Malaysia
Family with young children
Stayed one night in December 2015
worth money spent
swimming pool...n the location
Satisfied n worth money spent.the breakfast you have to add on money about rm 25 per person.
Reviewed December 13, 2015

Lokman from Malaysia
Family with young children
Superior Room
Stayed one night in December 2015
Clean
Clean,spacious room and location
Good
Reviewed December 12, 2015

Yew from Malaysia
Family with young children
Stayed 2 nights in December 2015
Family trip
Location
1) Delay by 2 hours only check in the room 2) officer not effiency and friendly.
Reviewed December 11, 2015

rhomas from Indonesia
Family with young children
Superior Room
Stayed 2 nights in December 2015
recomended hotel for visit in putra hospital
good food.n services
Nice hotel
Reviewed December 11, 2015

Premjeet from Singapore
Couple
Stayed 2 nights in May 2013
Great stay!
Good location, convenient & friendly staff
We had a good time with eateries, shopping & site seeing all around the corner
Reviewed December 09, 2015


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