Recent customer comments

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Excellent



based on 3643 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.3
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.0
  • Food and dining 7.6
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Yunn from Malaysia
Families with young children
Deluxe
Stayed 2 nights in February 2015
Comfortable stay
Comfortable room, great location & warm hospitality
our stay during CNY was great. Lion dance performance on the 1st day of CNY was awesome!
Reviewed February 28, 2015
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SIA from Malaysia
Families with older children
Deluxe
Stayed one night in February 2015
Pleasant stay
Location, price and cleaniness
Reviewed February 27, 2015
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Hambali from Malaysia
Families with young children
Deluxe City View Twin Bed
Stayed 2 nights in February 2015
Nice hotel, good location and affordable
affordable and easy access to local activities
overall service are good and hotel and room are clean
Reviewed February 25, 2015
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Dave from Singapore
Families with young children
Deluxe King Bed
Stayed one night in February 2015
It's maintain same standard; service what I had b4
Food-hotel room layout-safe
It's cool n fun with family
Reviewed February 25, 2015
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Paul from Malaysia
Couples
Deluxe
Stayed 2 nights in February 2015
Comfortable stay
Large room, clean and easy access to shopping complex
My wife and I had a good stay for this Chinese new year. However we did encountered some minor issues like the iPod docker is not working with the ipod, few light bulbs are not working and the card reader has some issues.
Reviewed February 25, 2015
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Ang from Malaysia
Families with older children
Deluxe City View King Bed
Stayed 2 nights in February 2015
peace
peaceful,good up keeping,parking
beautiful,satisfaction
Reviewed February 24, 2015
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Anuar from Singapore
Families with young children
Deluxe King Bed
Stayed one night in February 2015
Holiday Inn Melaka Hotel
location within city area ,nice & spacious room and friendly staff.
pleasant and enjoyable stay.. highly recommended
Reviewed February 24, 2015
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chong from Malaysia
Families with young children
Deluxe
Stayed one night in February 2015
Room have to be improve
location is good
“What a good hotel should be though there are rooms for improvement”
Reviewed February 24, 2015
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chong from Malaysia
Families with young children
Deluxe
Stayed one night in February 2015
Room have to be improve
location is good
Hair dryer was provided in the drawer. Iron for clothes was provided as well. I like the swirl leather chair. Two pieces of free laundry wash was definitely a plus point. The kind consideration to add us into the club membership definitely won our hearts. We were able to enjoy food and drinks at odd hours without additional charge. The infinity pool was nice. There was good warm pool and steam bath facilities for the male zone. On the aspects that need improvements: The Lift was slow to arrive. Lift door hit on body over several occasions when the door was closing. Replacement of breakfast food and fruits especially slow. Appeared to be intentional.
Reviewed February 24, 2015
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prethila from Malaysia
Families with young children
Deluxe
Stayed 2 nights in February 2015
Good n comfy stay!!!
The rooms..breakfast n the location
Stay was good but there is not much activities for the kids especially the swimming pool shd be more interesting for the kids...
Reviewed February 24, 2015
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