2015
Very good 7.9
Based on 3133 reviews

Recent customer comments

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Very good



based on 3133 reviews
  • Cleanliness 8.1
  • Facilities 8.2
  • Location 7.9
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.6
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Midah from Singapore
Families with older children
Executive Deluxe
Stayed 3 nights in June 2015
Family hotel
connecting rooms, breakfast and free wifi
Had an unpleasant experience but was well managed by hotel manager .
Reviewed December 24, 2015

Midah from Singapore
Families with older children
Executive Deluxe
Stayed 3 nights in June 2015
Comfortable hotel
Hotel room , food and hotel ambience
We had some unpleasant experience during this period but the hotel manager had compensated us on the matter which we felt has been the first hotel which will seriously handle customers' complaints with proper investigations and promptly revert back to us and follow through the issue well. The service rendered really makes it a 5 star hotel standard unlike the Copthorne hotel at Cameron highlands which did not bother to revert back to customers leaving unhappy experience despite several reports of complaints
Reviewed December 24, 2015

Midah from Singapore
Families with older children
Executive Deluxe
Stayed 2 nights in December 2015
Always feeling like home
Sumptious buffet breakfast , comfy hotel and great ambience at lobby
Our stay in the hotel was wonderful especially with warm welcome by Hotel manager Mr Udo Hahn who brought back our confidence to this hotel security and hospitality. Great customer service !
Reviewed December 24, 2015

Midah from Singapore
Families with older children
Junior Suite
Stayed 2 nights in December 2015
A hotel that feels like home
The room layout and the comfortable bed and sofa bed.. Food:. Staff politeness
Excellent. Comfortable bed and great food.
Reviewed December 24, 2015

sze from Malaysia
Families with young children
Executive Deluxe
Stayed 1 night in December 2015
Best stay in melaka
Comfort bed, clean room and have a very high pressure of water when shower.
Reviewed December 24, 2015

Jasvinder from Singapore
Families with older children
Premier
Stayed 2 nights in December 2015
family short stay
location, breafast, nice & clean rooms
We had a good time staying at the Ramada, breakfast was good, nice location and friendly staff.
Reviewed December 24, 2015

Sarathbabu from Singapore
Families with young children
Executive Deluxe
Stayed 2 nights in December 2015
Comfortable stay
Spacious room
Excellent .nice stay.feeling good
Reviewed December 23, 2015

Tay from Singapore
Families with young children
Premier
Stayed 3 nights in December 2015
Good
Big Room.
The bathing area is floaded and the staff is not doing anything on it. Of the 4 rooms that I have booked, 2 of the room have this problem. The Lounge service suck.. The drinks took more than 30 mins to serve even there is not much crowd and the Seafood platter that we order took more than 45 mins to serve and the scallop is not even cook. The manager just give some discount to cover all this setback. WIFI in room is not stable. Breakfast is practically the same during our stay and the coffee is sour, and this meant that it is not freshly brewed.
Reviewed December 23, 2015

Kar from Malaysia
Families with older children
Premier
Stayed 1 night in December 2015
Value for money
It's within walking distance to places I wanted to visit, very clean room and pleasant staff.
A pleasant stay. I like the new interior design..
Reviewed December 22, 2015

sissobalan from Malaysia
Business travelers
Premier
Stayed 1 night in December 2015
Nil
Nil
Bersih
Reviewed December 22, 2015


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