Recent customer comments

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Good



based on 2502 reviews
  • Cleanliness 7.0
  • Facilities 6.5
  • Location 7.3
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 7.4
  • Food and dining 5.5
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Nor from Malaysia
Couple
Standard Studio Twin Bed
Stayed 1 night in August 2015
Very good
Big, comfort
Very good
Reviewed September 07, 2015

Teng from Malaysia
Solo traveler
Standard Studio Twin Bed
Stayed 1 night in September 2015
very roomy
huge room..nearby to shops and malls
Not much. TV could use an upgrade
Reviewed September 07, 2015

wong from Malaysia
Solo traveler
Standard Studio Twin Bed
Stayed 1 night in August 2015
Spacious room,location strategy
Room big,location strategy, car park free
Good.value for money.
Reviewed September 06, 2015

OOI from Malaysia
Family with older children
Standard Studio Twin Bed
Stayed 1 night in August 2015
Big Room But......
Room space big, nice view of penang bridge & importantly near USM
Value for money with the price I paid-because the space room is bigger than other hotel can offer. But......: 1)cleanliness REALLY NEED TO IMPROVE A LOT. Its just make the hotel standard low because the cleanliness on the room is terrible. Every corner is full of dust (you can just see it very obvious)when sit on the floor. Look like been unoccupied long time. Toilet bowl is dirty & water flush out is slow. 2)room no-wifi, only lobby available 3)sliding door of balcony cannot lock, dangerous (the lock look like been purposely damaged), the corner of balcony with cigarette butts Hopefully, the cleanliness can be improve.
Reviewed September 04, 2015

Sook from Malaysia
Business traveler
Standard Studio Twin Bed
Stayed 2 nights in August 2015
big room
big room, convenience, clean
Reviewed August 27, 2015

Sook from Malaysia
Business traveler
Standard Studio Twin Bed
Stayed 1 night in August 2015
big room
big room, convenience, clean
Reviewed August 27, 2015

Sook from Malaysia
Business traveler
Standard Studio Twin Bed
Stayed 1 night in August 2015
big room
big room, convenience, clean
Reviewed August 27, 2015

tan from Malaysia
Business traveler
Standard Studio Twin Bed
Stayed 1 night in August 2015
"Air conditioning water leakage"
big room
"Air conditioning water leakage"No free WiFi in rooms
Reviewed August 26, 2015

tan from Malaysia
Business traveler
Standard Studio Twin Bed
Stayed 1 night in July 2015
Large room & free car-park
Very Spaces room , no wifi provide , Comfortable bed.
spacious room & convenient store is nearby .
Reviewed August 26, 2015

Arumugam from Malaysia
Business traveler
Standard Studio Twin Bed
Stayed 2 nights in August 2015
Hotel service
I'm am regular in this hotel and yet I have to remind them on my requirement. Yet they always say fully booked no king bed room available. The service is getting worst since last few month. Very disappointing. The pillow with out pillow case. Telephone not working properly. Bath room flooded when bathing. I wonder what housekeeping supervisor doing. Do they really check the room. We'll have to find another hotel in that area.
Reviewed August 25, 2015


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