Verified traveler reviews

Filter by traveler type
Good



based on 2500 reviews
  • Cleanliness 7.0
  • Facilities 6.5
  • Location 7.3
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 7.4
  • Food and dining 5.5
Sort by

Geraldine from Malaysia
Family with older children
Stayed 3 nights in September 2016
Strategic location
The hotel is strategic to Sg Nibong bus station and Airport and Queensbay Mall. The lobby has a nice atmosphere with the cafe and japanese restaurant.
Reviewed September 19, 2016
Did you find this review helpful?

mokhtar from Malaysia
Business traveler
Stayed 2 nights in September 2016
travelling wt famili dan kids
hotel should provide basic facility like swimming pool
Reviewed September 19, 2016
Did you find this review helpful?

Siew from Malaysia
Couple
Stayed one night in August 2016
Not worth the price
Furniture and fittings are run down though the room is very spacious. Stuck toilet .Old TV set and not functioning well.
Reviewed September 19, 2016
Did you find this review helpful?

nuzulan from Malaysia
Family with older children
Stayed 2 nights in September 2016
Two nights in Alora
The room was very spacious. The tv was a little bit old though, and the channels provided did not include HBO which become an issue for my family who like to watch late night movies. No iron or ironing board included, therefore you need to ask for one from the receptionist. It took about 15 minutes to get one. My family enjoyed the breakfast,buffet with numerous options of food. My main concern is the sliding door to the balcony could not be locked,therefore arise safety issue as the people from the room next to you can enter your room from there. Luckily I'm a very light sleeper and I welcome any uninvited guest into my room to have a view of Bayan Baru while falling from the 18th floor :)
Reviewed September 19, 2016
Did you find this review helpful?

Chew from Malaysia
Family with young children
Standard Studio Twin Bed
Stayed one night in September 2016
Satisfactory
The air-conditioned in the room was less satisfactory. It dripped water after long hours of usage, especially towards early morning i.e. 5:00am. It interrupted the sleep.
Reviewed September 18, 2016
Did you find this review helpful?

Dottie from Malaysia
Business traveler
Studio Suite
Stayed one night in May 2016
Simple hotel
For a one night traveler- the hotel is just fine. You can't expect every hotel to be like 5/6 stars hotel. Simple basic hotel where you can rest for a nite. No room service, elevator very small, had to wait long (not fast). Staffs are friendly. Hungry? There's near mamak place just next to it and food was yummy.
Reviewed September 17, 2016
Did you find this review helpful?

ABDUL from Malaysia
Family with older children
Standard Studio Twin Bed
Stayed 5 nights in September 2016
Value for money
Overall, nice stay at the hotel and good spot for food and shops. Only need to improve on certain areas like :- 1) Aircon noisy and water keeps dripping due condensation. 2) Lots of ants at around the toilet areas. 3) Towels supplied are of poor quality. 4) TV channels very limited.
Reviewed September 16, 2016
Did you find this review helpful?

Iskandarsyah from Indonesia
Family with older children
Standard Studio Twin Bed
Stayed 5 nights in January 2016
Good for traveler
near mall and food cort
Reviewed September 15, 2016
Did you find this review helpful?

Goh from Malaysia
Family with older children
Standard Queen Bed
Stayed one night in September 2016
Average hotel
Air-cond leaks, smelly bedsheets, limited tv program, but breakfast is ok, ample car park lots
Reviewed September 12, 2016
Did you find this review helpful?

Kiok from Singapore
Business traveler
Standard Studio Twin Bed
Stayed one night in August 2016
Alora Penang
Good value for money. Though hotel is not new, the amenities are quite adequate. Nearby to shops and restaurants Location was out of town, but near to where I needed to be, for business.
Reviewed September 08, 2016
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: