Very good 7.5
Based on 4776 reviews

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Very good



based on 4776 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 8.2
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 7.4
  • Food and dining 6.8
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Cho from Malaysia
Business traveler
Standard
Stayed one night in August 2014
Is near to Penang Courts
Location, Food, Price
Reasonable
Reviewed September 29, 2014
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auniah from Malaysia
Business traveler
Standard
Stayed one night in September 2014
the reception was unwelcome..
location
Not nice feelings.. luckily checked out early
Reviewed September 28, 2014
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Kok from Malaysia
Business traveler
Standard
Stayed 3 nights in September 2014
Comfortable and clean
Comfortable, clean and location
Reviewed September 27, 2014
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Nor from Malaysia
Business traveler
Standard
Stayed one night in August 2014
Worth the stay
clean room
fine.
Reviewed September 27, 2014
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Eileen from Singapore
Family with young children
Superior
Stayed 3 nights in September 2014
Run about Penang town
Central location, spacious rooms & friendly & knowledgeable staff
My stay was good. Aircon in the room was very cold but staff promptly got it repaired after our feedback. Staff was also attentive and helpful. Overall a wonderful experience!
Reviewed September 26, 2014
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Wayne from Malaysia
Business traveler
Standard
Stayed one night in August 2014
Great Hotel within Penang Night Life
Location, Night Life & Food
Pleasant.
Reviewed September 25, 2014
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Shawn from Malaysia
Group
Standard
Stayed one night in November 2013
A Hidden Gem, A Hidden Value for Money Deal!
Clean, Central and a Value for Money 5 star Property
I have stayed many times at this hotel. The first time I stayed was an absolute disaster when I booked this via Agoda. It was a long list of things. From Front Desk, to Bell Desk to Security. After that, frankly, things improved. And I am thankful to them for taking my thoughts seriously, and thankful again for making this hotel my home in Penang. I would recommend this hotel, but you need to be patient with them. Their team there are well coordinated, if you have an issue, speak to the right person, and they coordinate well. My favourite room selection is the double deluxe sea facing. The standard rooms have a view of a brick wall next door, so its not worth the few dollars of savings.
Reviewed September 24, 2014
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Nor from Malaysia
Business traveler
Standard
Stayed one night in September 2013
Neat room
fast service, nightlife.
regularly here, nice and will always come to repeat my stay.
Reviewed September 24, 2014
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Nor from Malaysia
Business traveler
Standard
Stayed one night in August 2013
Worth it.
centrally located, walking distance to local hawkers.
warm service, everytime.
Reviewed September 24, 2014
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KEAN from Malaysia
Couple
Grand Deluxe
Stayed 4 nights in January 2014
good location
the location is exactly in city center, surrounded by a lot of food stores & near to heritage zone
The service was not up to expectation. The staffs are not friendly. We were at pool side and no body attend to us until we called the reception. The funny thing was the reception instructed us to call another department for service.
Reviewed September 24, 2014
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