Very good 7.6
Based on 2235 reviews

Recent customer comments

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Very good

based on 2235 reviews
  • Cleanliness 8.1
  • Facilities 7.1
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 7.0
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Seng from Singapore
Business traveler
Stayed 1 night in March 2016
Convenient location
Reviewed April 12, 2016

Albert from Malaysia
Business traveler
Deluxe Sea View
Stayed 1 night in April 2016
Only 1 access card
Sea view upgrade not worth the money as the view was obstructed by surrounded condominium blocks. Swimming pool is tiny. 2 guests room with only 1 access card provided. Very inconvenient especially when the elevator needs the card to access room floor.
Reviewed April 11, 2016

Nur from Malaysia
Business traveler
Deluxe Hill View Double or Twin Room
Stayed 2 nights in April 2016
STrategic location.
Reviewed April 10, 2016

Roy from Malaysia
Solo traveler
Stayed 1 night in April 2016
Short stay, satisfactory
Was there for one night, didn't use the facilities much so can't comment on those. The room itself was comfortable, no complaints there. Locationwise, it's close to Queensbay Mall, just a short walk away, less than 5 minutes. There're commercial shoplots behind the hotel, you can find eateries easily here. Airport is about 10 minutes away by cab. If it's just for a short stay, I would recommend staying here.
Reviewed April 07, 2016

RON from Singapore
Business traveler
Stayed 2 nights in March 2016
Nice hotel and convenient
Reviewed April 05, 2016

Chiu from Singapore
Stayed 1 night in April 2016
My stay
Taxi (arranged by hotel) told us that it charged by meter but it's otherwise :(. Overall it's a good stay
Reviewed April 04, 2016

MAH from Malaysia
Business traveler
Stayed 2 nights in March 2016
Comfortable and clean
Comfortable and clean
Reviewed April 02, 2016

FAREED from Malaysia
Family with young children
Deluxe Sea View
Stayed 2 nights in December 2015
Awesome Stay
This is one of my fav spot in penang. Good location
Reviewed April 02, 2016

Poh from Malaysia
Solo traveler
Stayed 2 nights in January 2016
Good location with friendly staff
The best hotel near bayan lepas, central location between gurney and airport. Five to ten minutes walking distance to queensbay mall where u can find eateries, shopping and banks. Staffs are friendly and informative, even the security abang will chit chat with u while u waiting for your transport. Will definitely stay again when back in Penang.
Reviewed April 01, 2016

Sandy from Malaysia
Business traveler
Stayed 2 nights in March 2016
Need lot of improvements!
Room is not up to expectation, not fulfill up to my prior request. Only informed when upon arrival with no solution given. The feeling is like just take it or leave it. The room carpet seriously need to be cleaned up. It is so dirty, full with shoes marks. Very basic toiletries. Water pressure was low and the temperature is not stable. You can get very cold and very hot water out of sudden. Some of the tv channels not so cleared. The room was dim even all the lights on. Lastly, the parking is so narrow and parking area is so stuffy. Credit to the location that near to industrial area and Queensbay Mall. Else, nothing to shout about.
Reviewed March 31, 2016


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