Very good 7.7
Based on 5364 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 5364 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
Sort by

Kenny from Singapore
Families with young children
Deluxe Sea Facing
Stayed 4 nights in October 2014
Bad Housekeeping Service
Good Location, Easy accessible by foot to shopping mall, reasonable place with great view
Overall the stay was moderate as the hotel is quite old and is time to refurbish. The housekeeping service is extremely bad rubbish bin not clear everyday till when i place the rubbish bin outside the door, towel and tolietries was not replenish everyday till i call for it, carpet not vacumm/clean everyday which is not good with young children travelling
Reviewed October 08, 2014

Choon from Australia
Couples
Deluxe Sea Facing
Stayed 9 nights in July 2014
Good location & value for money
Relaxing hotel with 2 tennis courts which is rare nowadays. Played tennis almost every evening to burn off calories intake from delicious Penang food. Enjoyable stay.
Relaxing, enjoyable stay. I come back to Penang every year and I always stay here because of the convenient location & tennis courts/swimming pool. My experience is generally above expectation for what we paid for.
Reviewed October 08, 2014

BIN from Malaysia
Families with young children
Superior City View
Stayed 2 nights in September 2014
Value for Money
Nice clean and comfort bed
we had spend 3 day 2 nights at this hotel, the staffs were friendly...
Reviewed October 07, 2014

Mian from Malaysia
Families with older children
Deluxe Sea Facing
Stayed 2 nights in September 2014
Great value for the view and location
Seaview, Location, Cleaniness
It was a pleasant experience again and the deluxe seaview room never fails to please us. This time, the minibar drinks were also complimentary. Although there were only five, they were replenished everyday and they are welcome as Penang can be rather hot. The hotel is very near a number of good eateries and a pleasant 15 minutes walk along Gurney Drive takes us to the doorstep of Gurney Plaza.
Reviewed October 07, 2014

hui from Malaysia
Couples
Deluxe Sea Facing
Stayed 2 nights in October 2014
Good location
Location
Good, reasonable no fuss rooms and good location
Reviewed October 07, 2014

Ang from Malaysia
Business travelers
Superior City View
Stayed 2 nights in August 2014
Hotel facility too old
Location, price, and good service
Reviewed October 06, 2014

chai from Malaysia
Families with young children
Deluxe Sea Facing
Stayed 1 night in October 2014
good
good
Good
Reviewed October 06, 2014

Hon from Hong Kong
Couples
Superior City View
Stayed 5 nights in September 2014
Good breakfast, lunch and dinner buffets
Good breakfast, lunch and dinner buffets.
Comfort, good and enjoyable
Reviewed October 04, 2014

Sim from Singapore
Families with young children
Deluxe Sea Facing
Stayed 3 nights in December 2013
Nothing fantastic
1) Clean hotel
Reviewed October 04, 2014

KIAN from Malaysia
Families with young children
Deluxe Sea Facing
Stayed 1 night in September 2014
3N4D Stay
Location, Quality Room, Staff
Lovely
Reviewed October 03, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: