Very good 7.7
Based on 5361 reviews

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Very good



based on 5361 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
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KWOK from Malaysia
Families with young children
Deluxe Sea Facing
Stayed 3 nights in July 2014
pleasant friendly hassle-free
location cleanliness good staff
The stay at the Evergreen Laurel Hotel was generally pleasant and staff were friendly and helpful. However, on check out, they said that we had soiled/stained a bath towel and they were unable to get the stain out. They had the towel to show us. However, as it was only RM10 my husband paid it. I was a little annoyed with this because there was NOTHING in the room we had or used that could have stained anything. However if the staff do this to every customer, then they would certainly make a packet. Besides, what proof do we have that the towel was even from our room?? This is the first ever time that we were told we had soiled and stained something in a hotel and we have stayed at hotels worldwide. You live and learn!!
Reviewed July 11, 2014
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GERALD from Malaysia
Couples
Superior City View
Stayed one night in May 2014
Good, will stay again
Friendly staff, clean, big room
Reviewed July 11, 2014
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Wai from Malaysia
Couples
Superior City View
Stayed one night in July 2013
Great stay!
Room, Cleanliness and friendly staff
Definitely will stay here again. Great friendly staff, quick check-in, got what i requested through agoda prior to check-in. All in all, great value!
Reviewed July 11, 2014
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Merry from Malaysia
Couples
Superior City View
Stayed 3 nights in July 2014
Great
Clean, fast check in and check out
Great, except the hotel sink water running very slow
Reviewed July 10, 2014
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Siu from Hong Kong
Business travelers
Superior City View
Stayed one night in May 2014
A nice sea view
It is located in front of the beach, big rooms and the are many shops and restaurants around
Reviewed July 10, 2014
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CHEE from Malaysia
Couples
Deluxe Sea Facing
Stayed one night in July 2014
Worth for money and good location
Clean and comfort, near city & restaurant surrounded and close to tourist attraction
Great will back again if I'm going Penang stay the same hotel
Reviewed July 10, 2014
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Sri from Indonesia
Families with older children
Superior City View
Stayed 3 nights in July 2014
enjoy
good complement minibar
Reviewed July 10, 2014
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Palanivelu from Singapore
Families with older children
Superior City View
Stayed one night in July 2014
Relaxing, fun, enjoyable
Location, cleanliness, big rooms
Reviewed July 09, 2014
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Sihao from Singapore
Families with young children
Deluxe Sea Facing
Stayed 3 nights in July 2014
Value for money hotel in Gurney Drive
Comfortable, Spacious, Value for Money
You won't know that its a Gem in Gurney Drive until you stayed there. Cheaper than the neighbouring G-Hotel and cleaner than Gurney Hotel.
Reviewed July 08, 2014
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May from Malaysia
Families with older children
Deluxe Sea Facing
Stayed 3 nights in July 2014
Comfortable and Clean
Friendly staff, Comfortable, Clean
Reviewed July 07, 2014
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