Very good 7.7
Based on 5365 reviews

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Very good



based on 5365 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.0
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CHNG from Singapore
Groups
Deluxe Sea Facing
Stayed 2 nights in September 2015
Pleasant stay
Friendly staff, free can drinks and newspaper, clean room
Helpful staff. Fresh fruits and free can drinks. Spacious room.
Reviewed October 03, 2015

Lian from Malaysia
Couples
Deluxe Sea Facing
Stayed 1 night in October 2015
Nice ambience and environment..
Bed and comforter very comfortable. Polite and helpful staff. Clean toilet.
Pleasant.
Reviewed October 03, 2015

Ali from Malaysia
Couples
Deluxe Sea Facing
Stayed 1 night in September 2015
Good Value Hotel
Location,location.location
It was plesent and clean.Near the sea makes it superb...rooms were clean and nice.
Reviewed October 03, 2015

Chee from Malaysia
Groups
Superior City View
Stayed 2 nights in May 2015
Penang trip
Good location with best services, nice view
Perfect
Reviewed October 02, 2015

Oon from Malaysia
Solo travelers
Superior City View
Stayed 1 night in September 2015
Awesome
Clean, convenient, comfortable
It's worth to stay.
Reviewed October 01, 2015

clair from Singapore
Business travelers
Deluxe Sea Facing
Stayed 2 nights in September 2015
Nice Stay.
Room Size, View, The concierge staff
I email to the hotel to book for airport transfer. I was pleasantly surprise at the prompt reply. The price is reasonable & the transport was comfortable. So much so, we used the hotel transport for the rest of our stay. The driver who drove us to the airport on our way home (28/9/15), sorry didn't get his name was very informative & congenial . The room is big & the sea-view was great. I like the firm bed. The complimentary fruits,bottled water & soft drinks in the fridge was a nice touch. One of us wanted to change to a room nearer the elevator & the request was promptly executed, by Mark (thank you)! Appreciate that. We were waiting for our supplier to deliver some goods, & we had difficulty in contacting him. The team from concierge, helped us in calling, & follow up on this matter. They were excellent in that, big thank you to them. The only thing that's a little disappointing is the breakfast buffet, I feel it could have been better in quality.
Reviewed September 30, 2015

Chew from Malaysia
Couples
Superior City View
Stayed 2 nights in September 2015
It is a well maintained hotel
Room, location and friendly staff
I am not sure how old is this hotel. However it is a well maintained and clean hotel with many excellent facilities. Parking is excellent especially with lifts going to every parking floor. Staff especially the housekeepers are very friendly and services are prompt.
Reviewed September 29, 2015

Merza from Indonesia
Couples
Deluxe Sea Facing
Stayed 3 nights in September 2015
Clean, nice staff, nice food
Staff. Clean, compliment mini bar
Good
Reviewed September 29, 2015

Chee from Malaysia
Families with young children
Deluxe Sea Facing
Stayed 3 nights in September 2015
Good, but a little worn down
Location, pool & sauna
There is cigarette smell in my room which is located in a non-smoking floor.
Reviewed September 28, 2015

Chee from Malaysia
Families with young children
Deluxe Sea Facing
Stayed 1 night in September 2015
Good, but a little worn down
Location, pool & sauna
Good, but there is cigarette smell in the room I stayed in. It's a non-smoking floor by the way.
Reviewed September 28, 2015


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