Very good 7.7
Based on 5365 reviews

Recent customer comments

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Very good



based on 5365 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.7
  • Food and dining 7.0
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Elizabeth from Malaysia
Family with teens
Deluxe Sea Facing
Stayed 3 nights in June 2015
Fantastic stay. Customer service was excellent
Customer service from reception to housekeeping to doorman - it was a wow!
It was superb!
Reviewed June 24, 2015

chin from Malaysia
Couple
Superior City View
Stayed 2 nights in June 2015
Good hotel n the staff is funny... Bad thing is At
Location ok if got buggy car send to gurney mall is more good
Tidy n clean is better than before working people is polite
Reviewed June 24, 2015

Kam from Malaysia
Business traveler
Superior City View
Stayed 2 nights in June 2015
location is excellent.
Location, clean and car park
Reviewed June 24, 2015

andrew from United Kingdom
Couple
Superior City View
Stayed 2 nights in April 2015
good hotel
all of it
very good all round
Reviewed June 24, 2015

Gary from South Africa
Solo traveler
Deluxe Sea Facing
Stayed 1 night in April 2015
Penang
1) location 2) staff 3) appearance
The stay was good. The breakfast dining room does not really cater too well for non-Malaysians
Reviewed June 22, 2015

JOONOH from South Korea
Business traveler
Superior City View
Stayed 3 nights in June 2015
Good Price with location
Location, Room condition, and Free services
Kind of old hotel but not so bad. Good condition with room and services.
Reviewed June 21, 2015

Catherine from Malaysia
Family with teens
Deluxe Sea Facing
Stayed 3 nights in June 2015
Stay in Evergreen Lauren Penang
Location , cost & room service
The spoiler of the hotel image is the front office receptionist. Unfriendly and not helpful. Not informative . Not flexible. Food need to improve not aa my previous stay 4 years ago. House keeping. Health club staff service excellent.
Reviewed June 20, 2015

Thng from Singapore
Family with teens
Deluxe Sea Facing
Stayed 3 nights in June 2015
Good location and clean and huge rooms
The beds are comfortable and huge, location is good and they offer free drinks and fruits everyday.
Reviewed June 20, 2015

Audrey from Singapore
Business traveler
Superior City View
Stayed 1 night in April 2015
Business Trip
Room, Location,staffs
Comfortable with good view and good location
Reviewed June 19, 2015

junaidi from Malaysia
Business traveler
Deluxe Sea Facing
Stayed 4 nights in May 2015
sea view hotel with nice environment
comfortable stay for couples of day
The room quite spacious but the equipment is like old one. Overall hotel quite nice
Reviewed June 19, 2015


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