Excellent 8.2
Based on 4022 reviews

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Excellent



based on 4022 reviews
  • Cleanliness 8.6
  • Facilities 8.8
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 7.7
  • Food/Dining 7.8
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CHEN from Malaysia
Families with young children
Deluxe Sea View
Stayed 2 nights in July 2015
NIce swimming pool
Recommmended for kids
Reviewed July 10, 2016
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Boey from Malaysia
Couples
Lagoon Deluxe Room
Stayed one night in July 2016
Stay at Hard Rock Hotel Penang
Nil
Reviewed July 09, 2016
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Joanne from Malaysia
Groups
Deluxe Hill View
Stayed 2 nights in July 2016
Excellent
Great location for families with children..
Reviewed July 08, 2016
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Mun from Malaysia
Families with young children
Deluxe Hill View
Stayed 2 nights in July 2016
Good slide pool area
Children loves the pool so much, very lively hotel. Good spirit staff
Reviewed July 07, 2016
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Jansen from Indonesia
Families with young children
Lagoon Deluxe Room
Stayed 2 nights in July 2016
good
good
Reviewed July 07, 2016
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Min from Malaysia
Families with young children
Deluxe Hill View
Stayed one night in July 2016
Nice hotel, great mini water park, excellent customer service
The front desk made us wait for at least 30 mins before checking in due to strict regulation for 3pm check in. I have called the front desk earlier and they mention to come at 2pm, so I did. Wasn't impressed with the initial check in, my boys were all cranky and tired, but a lady Anum (I think that's her name), saved our day by checking us with an upgrade! Other than that the hotel is simply fun to stay in with much to do for the kids, bubble party and will definitely come back here again.
Reviewed July 07, 2016
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Kovitha from Malaysia
Families with young children
Club Sea View King Bed
Stayed 2 nights in July 2016
Awesome
My yearly favourite hotel must go
Reviewed July 07, 2016
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HO from Malaysia
Families with young children
Lagoon Deluxe Room
Stayed 3 nights in July 2016
beautiful pool
beautiful pool , lovely staft
Reviewed July 07, 2016
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Yeoh from Malaysia
Families with young children
Lagoon Deluxe Room
Stayed one night in July 2016
Good
Great hotel.. however the staff near the pool site is not very polite..
Reviewed July 06, 2016
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Yeoh from Malaysia
Families with young children
Deluxe Hill View
Stayed one night in July 2016
Excellent
Even my mum love it too! The service is good!
Reviewed July 05, 2016
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