Very good 8.0
Based on 3405 reviews

Recent customer comments

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Very good

based on 3405 reviews
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.3
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Chan from Malaysia
Stayed 1 night in February 2015
No car park
Not bad...but car park is super limited. You need to Park outside of the building. It's absurd.
Reviewed February 22, 2015

ABDUL from Singapore
Business traveler
Stayed 2 nights in February 2015
Location, Accomodation, Room Service
Hi Sir/ Madam, Everything is ok. We will choose Hotel Jen when we have business trip in Pulau Pinang. Thank you.
Reviewed February 16, 2015

Ahmed from Maldives
Family with young children
Stayed 2 nights in December 2013
Location was okay, staffs were average.
Slightly below average. Good staffs and location is okay.
Reviewed February 16, 2015

Gan from Malaysia
Deluxe (Weekend Package)
Stayed 1 night in December 2014
friendly staff
Reviewed February 05, 2015

Kiyoshi from Japan
Deluxe (Weekend Package)
Stayed 1 night in February 2015
Name changed but quality is not
Nice breakfast, good location but quiet
As this hotel is near to KOMTAR, Bus statation, we have chosen Jen. It used to be named Traders Hotel, part of Shangli La hotel group. Though it became a bit casual. hospitality has not been changed I feel.
Reviewed February 04, 2015

TAN from Malaysia
Solo traveler
Stayed 1 night in January 2015
Good Location
Good Location, friendly staff and clean room
Stayed only for one night did not explore the hotel.
Reviewed January 30, 2015

James from New Zealand
Business traveler
Deluxe - Chauffeur Drive Package
Stayed 3 nights in January 2015
people, food, location
Reviewed January 30, 2015

Zhiwen from Singapore
Family with older children
Deluxe - Chauffeur Drive Package
Stayed 2 nights in December 2014
Good service and location
service, location, cleanliness
Reviewed January 29, 2015

Zhiwen from Singapore
Family with older children
Deluxe - Chauffeur Drive Package
Stayed 2 nights in December 2014
A value and central hotel
good location, good size room, friendly staff
Bedroom slippers can be included in the room. Overall a great stay and the room and chauffer package is ideal for us.
Reviewed January 29, 2015

LOO from Singapore
Family with young children
Club Room
Stayed 2 nights in October 2014
Centrally located. No fuss. Good service.
Conveniently located. Nice and clean room.
Not bad. Hotel feels old and jaded but comfortable. Good value for money. Staff were friendly and approachable.
Reviewed January 27, 2015


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