Very good 7.6
Based on 6407 reviews

Recent customer comments

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Very good



based on 6407 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.4
  • Room comfort and quality 7.9
  • Service 7.5
  • Value for money 7.6
  • Food and dining 6.6
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Soon from Singapore
Groups
Family Room
Stayed 3 nights in September 2016
The counter staff are friendly and helpful especially the manager Gary Wai.
The counter staff are friendly and helpful especially the manager Gary Wai. Many thanks for his kind assistance. Location are GOOD as there's night food stall (all local foods) just on the left side of the hotel.
Reviewed September 14, 2016
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Chew from Singapore
Couples
Premier
Stayed 2 nights in September 2016
value for money but infrastructure /facility slightly old
suggest to plan for upgrade
Reviewed September 13, 2016
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Jiak from Singapore
Business travelers
Deluxe Club
Stayed 3 nights in September 2016
Sanitary could have improve.
Could smell the sewage coming out from the toilet bowl.
Reviewed September 13, 2016
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MARIANA from Indonesia
Couples
Deluxe Room Only
Stayed one night in May 2016
nice
nice hotel, near to the food stall
Reviewed September 13, 2016
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Teo from Malaysia
Business travelers
Deluxe Room Only
Stayed one night in August 2016
Convenient to night local food street
Convenient to night local food street
Reviewed September 11, 2016
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Jane from Singapore
Groups
Deluxe Room Only
Stayed 2 nights in September 2016
Location was good
Food along the street near the hotel was below expectations. Hotel was relatively clean however it can get slightly noisy at night. Aircon was noisy. However, wifi signal was strong which was a plus. Hotel reception was friendly and helpful too.
Reviewed September 11, 2016
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Teo from Malaysia
Business travelers
Deluxe Room Only
Stayed one night in August 2016
Convenient to night local food street
Convenient to night local food street
Reviewed September 11, 2016
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Teo from Malaysia
Business travelers
Deluxe Room Only
Stayed one night in August 2016
Convenient to night local food street
Convenient to night local food street
Reviewed September 11, 2016
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Charity from Malaysia
Couples
Premier
Stayed 3 nights in August 2016
Mainstream hotel
Popular choice with foreign tourists, may arrive by the busloads so it depends on your luck whether you are checking in/out when they arrive. Life is very small, too small and too few to cater to the volume of guests. Btw, New Lane Hawkers are closed in the morning and on Wednesdays, so you will need to find food at M Mall (behind Penang Times Square).
Reviewed September 11, 2016
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yulia from Indonesia
Solo travelers
Deluxe Room Only
Stayed 3 nights in August 2016
good stay
good stay
Reviewed September 10, 2016
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