Very good 7.6
Based on 3414 reviews

Verified traveler reviews

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Very good



based on 3414 reviews
  • Cleanliness 7.9
  • Facilities 7.7
  • Location 7.5
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.8
  • Food and dining 6.8
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Lim from Malaysia
Business traveler
Executive Deluxe Room
Stayed 1 night in November 2015
comfortable bed and high pressure water
comfortable bed and high pressure water
Reviewed December 05, 2015

Joseph from Malaysia
Business traveler
Executive Deluxe Room
Stayed 2 nights in November 2015
Terrible Staff, Terrible!
Cleanliness
It was a disaster dealing with the staff. Upon check-in, they requested me to pay for the reservation when it clearly says on the paper that it was paid through Agoda. Upon check-in, they also did not include breakfast coupons even though the same paper stated "Executive Deluxe with breakfast" Next morning, my friend whom I was sharing room with had trouble getting his breakfast because the staff said breakfast for our room was entitled for 1 person. Then shortly after said no breakfast for our room. He had to wait for me to come down and present the same check-in paper to the counter to claim our breakfast coupons.
Reviewed December 04, 2015

Nurdaliza from Malaysia
Family with young children
Executive Suite
Stayed 2 nights in November 2015
Nice hotel but we didn't get our booked room
Good interior design, clean and comfortable room
Overall we were happy with our stay but what disappointed us was that we didn't get our spacious room with separate living and dining area as we booked fr agoda and according to the front desk our booking was for a standard room and due to non available standard room so they have upgraded us to a bigger room but yet still not as the same room that we were expected
Reviewed December 03, 2015

KENG from Malaysia
Business traveler
Executive Deluxe Room
Stayed 2 nights in November 2015
GOOD
GOOD
Reviewed December 02, 2015

KENG from Malaysia
Business traveler
2 Bedroom Suite
Stayed 2 nights in November 2015
UP TO STANDARD
COMFORT
Reviewed December 02, 2015

Chia from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in November 2015
Comfort and nice view
swimming pool, staff pefomance, best hotel room
Reviewed December 01, 2015

amnart from Malaysia
Business traveler
Executive Suite
Stayed 1 night in November 2015
good
good
Reviewed November 30, 2015

amnart from Malaysia
Business traveler
Executive Suite
Stayed 2 nights in November 2015
good
good
Reviewed November 30, 2015

Abdul from Malaysia
Group
Two-Bedroom Suite
Stayed 2 nights in November 2015
A short stay in Penang
Swimming pool, good rooms
Reviewed November 30, 2015

ming from Malaysia
Business traveler
Executive Deluxe Room
Stayed 1 night in January 2015
nice stay
clesn, comfortable and good price
clesn, comfortable and good price
Reviewed November 30, 2015


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