Verified traveler reviews

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Very good



based on 3027 reviews
  • Cleanliness 7.8
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 7.1
  • Food/Dining 6.9
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KOH from Malaysia
Family with young children
Water Chalet
Stayed 1 night in September 2016
Relax
Stayed a night water chalet Pros-love the environment, open air bath room ,swimming pool Cons-mosquito inside room and at the pet farm .some staff at reception not that friendly. Overall ok
Reviewed September 19, 2016

LIM from Malaysia
Couple
Garden Chalet
Stayed 1 night in September 2016
Great resort
Great resort with various facilities to be enjoyed, love the 24-hour pool. Will definitely coming back! Hope the management could implement a more effective solution in warding off mosquitoes during evening hours.
Reviewed September 19, 2016

Harlina from Malaysia
Family with young children
Premium Water Chalet
Stayed 1 night in September 2016
My kids love it
More time slot for cinema n more activities at kids cabin
Reviewed September 19, 2016

Fong from Malaysia
Family with young children
Water Chalet
Stayed 1 night in June 2016
Nice hotel with good location
Beach needs improvement on cleanliness and facilities
Reviewed September 19, 2016

Fong from Malaysia
Family with young children
Water Chalet
Stayed 2 nights in September 2016
Good location and nice hotel
Overall good hotel. Need to improve on cleanliness of the hotel room and beach, lots of rubbish on beach
Reviewed September 19, 2016

WL from Malaysia
Family with young children
Garden Chalet
Stayed 1 night in September 2016
Overall ok . But beach not clean as 2 years ago
Table tennis shall be kept in enclose room rather than open area
Reviewed September 19, 2016

Teh from Malaysia
Couple
Garden Chalet
Stayed 1 night in April 2016
good
good
Reviewed September 19, 2016

NOOR from Malaysia
Family with young children
Premium Water Chalet
Stayed 1 night in September 2016
Slightly above average for a 5star hotel
Too bad the beach area closest to rooms 900+ are closed due to it being a private beach. We used to enjoy that part of the resort. Now it's quite a distance to walk to the beach especially if your rooms are numbered 900++
Reviewed September 18, 2016

Pearly from Malaysia
Couple
Premium Water Chalet
Stayed 1 night in September 2016
Best couple getaway - Premium Water Chalet
Exceptionally love the rain shower and the 24hrs adult pool. There was an Indian girl(so sorry I didnt get her name) at the reception who was very warm and welcoming. She was very helpful. Cocktail hour was good. Beautiful view. We thoroughly enjoyed the tranquility of the resort. TV channels can be improved. We will surely be back.
Reviewed September 18, 2016

Jenny from Malaysia
Family with young children
Water Chalet
Stayed 1 night in September 2016
Nice water slide
Been coming to this hotel since 2005. It's a beautiful place but some areas are old. Mildew on bathroom floor. Beside that, bathtub n hand basin were not cleaned properly.
Reviewed September 17, 2016


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