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Very good



based on 5006 reviews
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 7.7
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 7.5
  • Food and dining 6.9
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Eng from Malaysia
Groups
Premium Pool Villa
Stayed one night in January 2016
Good stay
Good & polite service, nice environment, cozy rooms..
I like to stay so much albeit steep pricing...away from the hustle-bustle of town..Service from staff is excellent and very polite...
Reviewed January 11, 2016
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Pooi from Malaysia
Groups
Executive Pool Villa
Stayed one night in October 2015
great short trip
location, room size, relaxing
great for family outing and group trip.
Reviewed January 09, 2016
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Joe from Malaysia
Groups
Deluxe Pool Suite
Stayed one night in January 2016
Worth The Value
Room condition, facility and entertainement
worth the stay... everything is good
Reviewed January 08, 2016
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pang from Malaysia
Families with young children
garden pool villa
Stayed 2 nights in December 2015
good
good
Very good
Reviewed January 07, 2016
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Chee from Malaysia
Families with young children
garden pool villa
Stayed one night in January 2016
dirty room, very dirty!
Bad experience!!! I stayed at Garden Villa with 2 King beds. We total have 4 kids included 15 months old baby. When the kids want to go on bed around 10pm then we open the comforter and set up bed for them, we found a very disgusting bedsheets! I don know how the housekeeper clean and even after clean or change bedsheets, the housekeeper just cover ther bed with comforter ??? Poor management! Compliant then no one respond, try to talk with the manager on duty from night time until check out on the next day, also cannot reach the manager! I really unsure is that any manager on duty or not! Even I showed the photos to the reception, or the housekeeper who come to change directly, they also felt scary and disgusting!!! But, the manager never appear since I keep asking staff find him for me. Never never go again! This hotel very poor, everything!
Reviewed January 06, 2016
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mohd from Malaysia
Families with young children
garden pool villa
Stayed one night in December 2015
good
room with 2 beds king size and pool clean.
Reviewed January 05, 2016
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nadrah from Malaysia
Couples
garden pool villa
Stayed one night in December 2015
great weekend gateway
the pool, the privacy, & the bed
Great.it was only 2 of us. So it was very comfortable indeed.
Reviewed January 04, 2016
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Jayanthi from Malaysia
Families with young children
Deluxe Pool Suite
Stayed one night in December 2015
Great memorable stay
Excellent staff, very spacious and cozy room and a fantabulous private pool
This was our first time to Grand Lexis and we absolutely love this hotel. Very suitable for family with young children as their room is very spacious and cozy and the most outstanding highlight is their private pool. Our 4 year old daughter had so much fun in the pool. The buggy service was efficient too except on the day when we checked out that we had to wait for more than 30 minutes for the buggy as it was a busy day apparently. Their front office staff, Cath is a very sweet and kind girl who helped us with smooth check in. Thank you GL for ensuring us such a memorable stay and we would definitely come back again.
Reviewed January 04, 2016
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Siti from Malaysia
Families with young children
Premium Pool Villa
Stayed 2 nights in January 2016
Pool was great and room was spacious.
Private pool, bedding type and spacoius room
Kids enjoy the private pool but a bit expensive because did not include breakfast
Reviewed January 04, 2016
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ONG from Malaysia
Families with young children
garden pool villa
Stayed one night in January 2016
Nice place to have vacation
swimming pool, big room, nice view
Nice swimming pool and nice place to have vacation. Too crowded during weekend.
Reviewed January 04, 2016
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