Recent customer comments

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Good



based on 97 reviews
  • Cleanliness 6.4
  • Facilities 6.7
  • Location 7.6
  • Room comfort and quality 6.9
  • Service 7.0
  • Value for money 6.9
  • Food and dining 6.5
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Sarah from Australia
Solo travelers
Standard Double
Stayed 3 nights in May 2014
Good
Location
Had a food stay at the encounter hotel, Thanks
Reviewed May 21, 2014
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YIN from China
Solo travelers
Deluxe Twin
Stayed 3 nights in May 2014
Everything is close to prefection expect the wifi.
Close to Thamel; Clean and big space; nice public area
Good place to stay, and the price is lovely. Though the signal of wifi is weak and unstable, the whole experience would be comfortable.
Reviewed May 13, 2014
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Shiow from Malaysia
Groups
Stayed one night in April 2014
Pleasant stay
Affordable, Value for money
Terrace area need some maintenence work
Reviewed May 06, 2014
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Shiow from Malaysia
Groups
Deluxe Twin
Stayed one night in April 2014
Value for money
Affordable price with comfort, Friendly staff & Strategic location
Reviewed May 06, 2014
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Nam from Singapore
Solo travelers
Deluxe Twin
Stayed one night in May 2014
Average afforable hotel off Thamel
Budget, off Thamel so quieter, nice staffs
A few things that they need to consider: 1) Internet - although there is wifi, it is not strong enough. It is only strong in the common area 2) The furniture is a bit too worn out. Need new bedsheet/pillow/towel. I can see a lot of stains on them. 3) Food quality is really poor. I ordered two really basic dishes i.e. friend rice and chicken briyani, both come pretty tasteless that i cannot even finish half of it. On the good side: - The hotel is perfectly off Thamel so its less noisy - Staffs are really friendly and nice.
Reviewed May 06, 2014
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Fauzi from Malaysia
Solo travelers
Stayed one night in May 2014
Great stay
Relatively cheap with what hotel is providing, strategic location and out if noisy area
Great stay and worth the money, apart from the facilities provided, it is strategically located where halal restaurant for muslim also nearby, shopping paradise for trekking gears
Reviewed May 03, 2014
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Justyna from Germany
Solo travelers
Deluxe Twin
Stayed 5 nights in April 2014
Very good hotel for a good price
Friendly and very sympathetic staff
Reviewed May 01, 2014
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Sii from Malaysia
Couples
Stayed 2 nights in April 2014
Staffs are friendly and helpful.
Location, nice front garden and friendly staff.
Good experience overall for my stay. Tour manager Mr Lama is fantastic in helping working out my itinerary to pokhara ,Lumbini, sarangkot, n agarkot with a dedi ated car with driver. Will definitely recommend this hotel a d Mr Lama to friends.
Reviewed April 25, 2014
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bent from Denmark
Solo travelers
Stayed 6 nights in April 2014
very nice staff
garden staff service
l have only one the staff is nice and good service
Reviewed April 24, 2014
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frank from United Kingdom
Solo travelers
Deluxe Twin
Stayed 2 nights in April 2014
convenient
garden
Being harrassed the moment I arrived by tour company was annoying. Avoid the front block of rooms as they front a very noisy road.
Reviewed April 20, 2014
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