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Very good



based on 180 reviews
  • Cleanliness 7.1
  • Facilities 6.8
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 6.4
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Mae-Ann from Philippines
Couple
Standard
Stayed 1 night in June 2016
Great Stay
Check in and check out process are fast. The staff are so good that they even assist us while we were looking for food in middle of the night. The pool gives us relaxation, swimming during the night.
Reviewed July 18, 2016

Muhammad from Malaysia
Couple
Deluxe
Stayed 2 nights in June 2016
Short stay
Excellent staff. Need to install a bidet and safe in the room. Room not sound proofed so occupants will easily hear whats going on outside.
Reviewed July 11, 2016

seisaku from Japan
Couple
Standard
Stayed 2 nights in July 2016
the management was terrible
I have stayed this hotel many times so far, but thgis time , much disapointed! after checki in, found no toilet paper installed , and it took more than 40 min after 3 callings to front desk. no light bulb on the table lamp even asking many times first night never done. and restaurant foods , quite different taste and quality. all waiters and kitchen staffs were changed,(it is Philippines bad system to short contract system and never extention due to keep low salary).
Reviewed July 10, 2016

Dhyn from Philippines
Couple
Deluxe Queen Room
Stayed 2 nights in June 2016
worth it
The place is good! Enjoyed our stay!
Reviewed July 02, 2016

Christopher from Philippines
Couple
Standard Twin Room
Stayed 2 nights in June 2016
Good value
Positives: free airport transfers, front desk staff nice, beds are very comfortable, ample closet space, cable tv (remote not working but you could control the tv on the tv panel), air condition very quiet and cold, location downtown very convenient (close to airport also) Negatives: dining staff needs customer service training, toilet seat and shower are in one place, shower and toilet-use experience not good at all.
Reviewed June 20, 2016

Rose from Philippines
Family with young children
Family Room
Stayed 1 night in June 2016
Worth the price.
The place was clean and new. Attendants were polite and friendly. Thanks Arabelle
Reviewed June 14, 2016

Michael from Philippines
Business traveler
Deluxe
Stayed 2 nights in June 2016
Arabelle Suites
Good enough for the short stay traveler
Reviewed June 13, 2016

Michael from United States
Couple
Deluxe
Stayed 7 nights in May 2016
Somewhat loud neighborhood, simple, functional, basic room
embedded in a typical Philipine neighborhood, lots of loud barking dogs all night. breakfast very basic. no tables in room to place things on like alarm clock. no hangers for clothes. aircon had to be kept on 24/7 to keep room acceptably cool.
Reviewed June 07, 2016

Marietone from Philippines
Group
Superior
Stayed 1 night in May 2016
Value for money
stayed overnight to attend a friend's wedding..hotel location is near the city center.. best thing is the free shuttle from and to the hotel from the seaport..
Reviewed May 31, 2016

Amanda from United States
Solo traveler
Standard
Stayed 1 night in November 2015
Close to Airport
This hotel is walking distance from the airport with a small but clean pool. It is a fine choice for the night before flight departures.
Reviewed May 28, 2016


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