Recent customer comments

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Very good

based on 614 reviews
  • Cleanliness 7.6
  • Facilities 6.2
  • Location 7.6
  • Room comfort and quality 8.3
  • Service 7.8
  • Value for money 7.6
  • Food and dining 7.0
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DIRK from Belgium
Superior Room
Stayed 1 night in December 2014
Good hotel
Friendly clean breakfast
Nice hotel was there for the third time
Reviewed January 07, 2015

Michael from Germany
Solo traveler
Superior Room
Stayed 3 nights in December 2014
should be renovated ...
location, staff, thats it
had his best days decades ago. should be renovated!
Reviewed December 26, 2014

Sean from United States
Solo traveler
Deluxe Room
Stayed 1 night in October 2014
Not what I was expecting based on the reviews
Price, friendly staff, free water
A bit let down by the place although it did have balcony rooms and friendly staff. I guess for the price it was not bad but I think castle peak is similar in price with a better location and nicer rooms. My main complaint was the in the wall mouldy aircon, the 2000p required deposit (cash only) and most if all the horrible I mean horrible mattresses. Been traveling 3 weeks and my back felt like hell in the morning.
Reviewed October 04, 2014

Patrick from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in September 2014
Cebu Birthday Vacation
Good Location, Friendly Staff, Value for Money
Reviewed September 29, 2014

Biswaroop from India
Superior Room
Stayed 3 nights in February 2014
Not a good hotel
location,spacious room,convinience
Uncomfortable becoause aircon noisy and not cool,dirty balcony,bed uncomfortable
Reviewed September 24, 2014

Alexei from Philippines
Business traveler
Superior Room
Stayed 1 night in June 2014
Ok for the price
Good food, good staff service, clean room
Hotel interior and room is ok. Location is just ok, near a busy road providing easy access to public transportation. They have good food at a 3 star hotel price. Nothing much to do in the hotels area. Ok for short term accommodation.
Reviewed August 01, 2014

Mary from Australia
Family with older children
Superior Room
Stayed 6 nights in May 2014
We have a nice stay at the hotel.
good customer service, accessible to shops and transportation
Our stay with the hotel was very comfortable and staffs are very helpful and good customer service.
Reviewed June 01, 2014

Gary from Australia
Family with young children
Superior Room
Stayed 4 nights in May 2014
needed maintenance and pool not working one reason
Cebu Grand Hotel
not much Was ok but not rebook
Reviewed May 30, 2014

Keith from Australia
Superior Room
Stayed 3 nights in May 2014
Very comfortable
Reviewed May 24, 2014

ma from Philippines
Business traveler
Superior Room
Stayed 2 nights in May 2014
a cozy and homely atmosphere/ambiance.
it is across the catholic church. in my whole 40 years of travel, this is the first time that my hotel had its own prayer room for catholics - saints' statues and the 14 stations of the cross
Reviewed May 12, 2014


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