2015
Very good 8.0
Based on 2215 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2215 reviews
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 7.8
Sort by

Donald from United Kingdom
Business travelers
Deluxe
Stayed 3 nights in March 2015
Good Hotel but in danger of going downhill
Location
I have stayed several times at this hotel and in the past have had good service. This time there was a clear shortage of staff particularly in housekeeping and the restaurant where the service was very slow. Staff were keen to help but continually under pressure. I note that they use unpaid students for "on the job" training, together with one trained staff member who had 24 rooms to make up. The owners - Tinh Family(?) and senior management need to seriously consider these issues. I would now consider this hotel to be 2 star rather than 4 star hotel. It is nowhere near the standard of the Quest Hotel close by.
Reviewed April 03, 2015

Wolfgang from United States
Couples
Deluxe
Stayed 2 nights in March 2015
Excellent value.
1) Great location. 2) Very attentive staff 3) Food was good.
Can't say enought good things about my stay. Will deffenantly stay again.
Reviewed April 01, 2015

Danilo from Philippines
Business travelers
Deluxe
Stayed 2 nights in March 2015
Satisfy with stay
Best concierge, nice security, clean room
Wonderful
Reviewed April 01, 2015

jamie from Australia
Couples
Deluxe
Stayed 1 night in March 2015
great location
value for money,location ,buffet breakfast good
very enjoyable, staff was good and helpful, close to shops
Reviewed March 30, 2015

jamie from Australia
Couples
Deluxe
Stayed 1 night in March 2015
great location
buffet breakfast grat
it was a good location and value for money for a 3 to 4 star hotel
Reviewed March 28, 2015

Arnulfo from Philippines
Business travelers
Deluxe
Stayed 1 night in March 2015
Superb and excellent place
Accomodating staff, fantastic service and nice and safe parking space
Excellent and amazing experience. Looking forward to come back soon....
Reviewed March 26, 2015

jamie from Australia
Couples
Deluxe
Stayed 1 night in March 2015
location was great
location was close to shops and felt safe staying there
very good, i would stay there again
Reviewed March 26, 2015

Joan from Philippines
Business travelers
Superior
Stayed 1 night in March 2015
Average
Location
Average
Reviewed March 24, 2015

Jean from Philippines
Families with young children
Deluxe
Stayed 2 nights in March 2015
A conveniient location..
Good location and nothing much..
Me and my son stayed only for 2 nights. We were greeted by an indifferent but attentive staff at the desk, while all others were friendly. My son's constant complain was the very wet toilet & bathroom floor as the water from sides of bathtub kept flowing into the floor. He even used all the toilet papers to wipe his feet before going out of the bathroom and that's when we discovered there's only one roll provided in the room! We asked and we were given one! We used all towels to dry the floor. I informed the front desk about it as we checked out and I was informed all the rooms have similar issues.
Reviewed March 23, 2015

Richard from United States
Business travelers
Superior
Stayed 4 nights in January 2015
Great location great staff
Value food and location
Great hotel this was my 6th stay
Reviewed March 21, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: