Very good 8.0
Based on 2212 reviews

Recent customer comments

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Very good

based on 2212 reviews
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.8
  • Food and dining 7.8
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Michelle from Philippines
Family with young children
Superior Room
Stayed one night in July 2016
Staying with Family
There's a clear evident that the hotel stayed here for 10 years since the facilities are not as good as before. For example; the carpeted floor is too dusty and has a stained on it. Some paints are worn out specially in the bathroom. The carpeted floor wasn't cleaned properly. It could have been better if the bathroom door is a sliding door since the space is very limited sometimes we wont fit in. The bed is also not enough for us but it's better than staying on the floor. There's no bathrobe inside the room. which is a little disappointing because you're expecting t have one. It's not god for families specially with Children. Also, the room has a terrible smell. i cant explain it but seriously, it's not good. The breakfast is good but they dont really serve /ask your drinks. You need to ask them to give you one.
Reviewed July 25, 2016

Vishnupriya from Singapore
Stayed 2 nights in June 2016
Decent Hotel
We stayed in a smoking room (bad idea), and didn't have much comments about the place. It was alright. Right beside the Ayala Mall, which is really huge. The room service food was really bad though.
Reviewed July 23, 2016

Robert from United States
Business traveler
Stayed 4 nights in July 2016
Bad experience....had bed bugs and never had a hot shower in a 4 day stay. Skip it
Reviewed July 22, 2016

Gessenah from Philippines
Stayed 3 nights in July 2016
Very nice location and tidy rooms. I love the bathroom most.
Reviewed July 22, 2016

michael from United States
Solo traveler
Stayed 2 nights in June 2016
Very nice
Was 5 star but now 4 star just due to age and newer hotels in town. Adjacent to Ayala mall. Nice gym and pool but like many hotels they sell health club memberships so need to pick your hours to use them. Avoid the restaurant on ground floor during busy times as the noise is earsplitting.
Reviewed July 21, 2016

Rafael from Philippines
Stayed 4 nights in July 2016
Good Value
Very good, for the price paid.
Reviewed July 21, 2016

Edwin from Philippines
Business traveler
Stayed 4 nights in July 2016
Reviewed July 21, 2016

Broderick from Philippines
Business traveler
Stayed one night in July 2016
More than expectations
the location is perfect and the rooms adequate. Good for a quick stay
Reviewed July 19, 2016

Mercedes from Philippines
Business traveler
Stayed 3 nights in May 2016
very courteous staff. every cent is worth it. Not as expensive as other hotels but you still get the same thing...so its perfect.
Reviewed July 18, 2016

John from Philippines
Parklane Room
Stayed 3 nights in July 2016
First class
Lovely hotel, very modern, staff including guards, waiters, room cleaners Reception first class. We will stay there a gain when next in Cebu
Reviewed July 17, 2016


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