Very good 7.6
Based on 1416 reviews

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Very good



based on 1416 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 6.7
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.4
  • Food/Dining 7.6
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Cherrylynn from United States
Families with young children
Superior Twin Room
Stayed 3 nights in July 2016
costabella review
Staff went above and beyond to please their customers.
Reviewed August 02, 2016

Jacqueline from United Kingdom
Solo travelers
Deluxe Pool Side
Stayed 5 nights in July 2016
One of the best resorts ever!
The resort is massive, has everything any mellow traveller need. Has fantastic food, I went with a friend and tried out all the restaurants there, everything, every dish was excellent! They make the best cocktails ever , they even have happy hour! (Never had that in a resort before) brilliant value. There is a Spanish theme tapas bar, really relaxing. Has extremely friendly and entertaining staff- went alone one night cos couldn't sleep, had a great time! Tapas was delicious, they were extremely good value for such high standard quality. Way better than many so called top notch tapas bars in Hk, just can't compare. Breakfast buffer was unexpectedly good, have many choices and variety, have three counters with staff cooking certain foods by request, ie, noodles, omelette (the egg chef lady seems to be happy cooking eggs- she definitely makes her omelettes with love). Beach bar staff were wonderful, friendly and helpful, who reminds everyone the existence of happy hour, just in case you don't have enough to drink;) Facilities - They have brilliant and accommodating staff, excellent tour agent counter. The staff we're unbelievably patient, explains all tours in details, asks for feedbacks, they genuinely show concern of costumer's interest and well being instead of only wanting to sell tours. Pool staff we're great, always seem to be very happy, usually pool staff seems disengaged maybe due to the bored of watching ppl swim all day. They were helpful, and ensured children the slide was not scary and always put safety first. Water sports were phenomenal, tried everything, all the staff, operators and instructors, great people, great fun. All water sport prices were amazingly good, economical with high standard of safety. Definitely recommend the afternoon cruise, the boat man and his son were lovely, my friend and I went on that tour twice, the view of the sunset was perfect like the ones you see in movies. Room was relaxing, spacious and cle
Reviewed July 30, 2016

Rommel from Philippines
Business travelers
Deluxe Balcony
Stayed one night in July 2016
Good
Good place
Reviewed July 29, 2016

joy from Philippines
Families with young children
Superior Room
Stayed 2 nights in July 2016
beach is not good
beach is not good. pictures are way better.
Reviewed July 24, 2016

Cindee from Philippines
Groups
Superior Room
Stayed one night in July 2016
Highly recommended
Booked for a superior room but the staff were good enough to upgrade our room to premier deluxe poolside. The rooms are okay but the bathroom was so-so. The shower was spilling water outside the bathtub which will make the floor wet. Amenities were okay and old. The buffet breakfast was superb which will make you feel full for the rest of the day. Foods in the restaurant were good as well. Overall, I will definitely stay here again.
Reviewed July 24, 2016

Shirley from Netherlands
Couples
Suite Double
Stayed 2 nights in July 2016
Nice hotel, but no wifi in room and a lot of mosquitos
No wifi in room and a lot of mosquitos in restaurants
Reviewed July 23, 2016

Christian from Philippines
Families with young children
Superior Room
Stayed one night in July 2016
N/A
N/A
Reviewed July 22, 2016

Linda from United Kingdom
Families with young children
Deluxe Pool Side
Stayed 7 nights in July 2016
Great stay and good for kids
We stayed 7 nights and it was very relaxing. The staff are wonderful and the food is good as well as great value. The slide pool is ideal for kids and there is a fun kids room with TV and an assortment of games and arts and crafts activities. Hotel staff oversee children in there at all times. The sea right outside the hotel is clear, although there is much seaweed, especially at low tide, but still fun to explore and spot the star fish and other fish. The only down side was that the bathroom was quite old with low water pressure - it hadn't yet been refurbished. Many rooms had been however, so check with the hotel before you check in.
Reviewed July 13, 2016

Joanna from New Zealand
Families with young children
Superior Room
Stayed 4 nights in July 2016
Nice resort, good for families
The resort was good. Rooms were nice and the facilities were well kept. The beach is only good for swimming at high tide. The hotel is down a long drive way so it is difficult to get out of the hotel for easy much or dinner options. The hotel food is ok but a bit pricey.
Reviewed July 12, 2016

peter from United Kingdom
Couples
Premiere Deluxe Poolside
Stayed one night in July 2016
not impressed
check in time is very late (3pm) and room was still not available. Resort was overcrowded.
Reviewed July 12, 2016


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