2015
Excellent 8.5
Based on 2709 reviews

Recent customer comments

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Excellent



based on 2709 reviews
  • Cleanliness 8.8
  • Facilities 8.7
  • Location 7.7
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.5
  • Food and dining 8.5
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anderson from Philippines
Families with young children
Stayed one night in October 2014
staff are freindly and helful very professional
luxury comfort customer service
This is my 2nd visit to this hotel in 4yrs & it's always a good experience expensive though but paying good money for excellent service is satisfaction guaranted. The front desk personnel were very helpful and professional the concierge were excellent with their service. what i like most about this hotel is they have shuttle service for their guests. Guest will go down to the malls with ease and come back to the hotel safe and sound. The breakfast & dinner buffet was excellent really value for your money. This hotel i give it my two thumbs up. thank you
Reviewed October 30, 2014
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Menelea from Switzerland
Solo travelers
Stayed 2 nights in October 2014
Almost like. Coming home
Service staff, cleanliness, responsiveness
ALMOST like home because the switchboard operator kept insisting that they did not have a guest registered with my name. Friends in the area have been trying to contact me through the hotel but could not get through. Visiting from abroad I did not have a local cellphone either. I only learned about this problem when I got on the internet email, but then almost a day was wasted. Otherwise, it's still a grand old lady'.
Reviewed October 30, 2014
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SEN from Malaysia
Business travelers
Stayed 3 nights in October 2014
comfort, friendly staff n cleanliness.
felt at home with friendly n helpful staff. food was excellent
So far so good except a bit far fr downtown. Excellence swimming pool n helpful staff.
Reviewed October 29, 2014
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Akihiro from Japan
Couples
Stayed one night in September 2014
ok
restaurant, swimming pool
ok
Reviewed October 29, 2014
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Akihiro from Japan
Couples
Deluxe Room
Stayed one night in September 2014
ok
Foods, swimming pool, restaurant
ok
Reviewed October 29, 2014
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Stanly from Philippines
Solo travelers
Stayed one night in October 2014
big parking space
nice view, clean room & friendly staff
very relaxing
Reviewed October 28, 2014
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Stanly from Philippines
Families with older children
Stayed 2 nights in October 2014
big room
room very big, clean nice staff
very much enjoy the place
Reviewed October 28, 2014
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Stanly from Philippines
Business travelers
Stayed 2 nights in October 2014
good food
nice food choices, clean room & value for money
very relaxing
Reviewed October 28, 2014
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Stanly from Philippines
Groups
Stayed 7 nights in October 2014
holiday
good food clean room& quiet enviroment
very nice
Reviewed October 28, 2014
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Pamela from Philippines
Business travelers
Stayed 2 nights in October 2014
nice and accessible
spacious, good service, courteous staff
Reviewed October 28, 2014
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