Excellent 8.7
Based on 1382 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1382 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 8.9
  • Value for money 7.9
  • Food/Dining 8.4
Sort by

Victor from Philippines
Couples
Deluxe Room
Stayed 2 nights in August 2015
Nice romantic getaway
Big rooms, great service, plenty of things to do
The rooms are nice and big. Very comfortable. My only issue was that the food was a little below what i would expect from a Shangri-La hotel. Had 1 dinner and 2 breakfasts at Tides. The restaurant was nice, but the food was a little bland. Buffet selection was not what i expected.
Reviewed August 11, 2015
Did you find this review helpful?

Grisha from Philippines
Couples
Deluxe Room
Stayed 2 nights in January 2015
Wonderful stay
Room, food and staff
Reviewed August 10, 2015
Did you find this review helpful?

MARIA from Philippines
Groups
Deluxe Room
Stayed 2 nights in July 2015
Great hotel
Fantastic staff, great facilites and really good rooms
I wish I can stay here every weekend! The staff are very skilled and showed happiness in helping.
Reviewed August 06, 2015
Did you find this review helpful?

Charles from Philippines
Solo travelers
Deluxe Room
Stayed one night in August 2015
Shangri-La's Cebu
Location, room, service
Very enjoyable
Reviewed August 04, 2015
Did you find this review helpful?

maria from United States
Couples
Deluxe Seaview Room
Stayed 3 nights in July 2015
Fantastic
The best
Very nice
Reviewed August 01, 2015
Did you find this review helpful?

johny from Singapore
Couples
Deluxe Seaview Room
Stayed 2 nights in July 2015
a good place for relaxtation
friendly staff.nice surrounding n it well kept too.nice food in theirchinese restaurant
Had a enjoyable stay there.
Reviewed August 01, 2015
Did you find this review helpful?

Anthony from United Kingdom
Couples
Stayed one night in July 2015
Lots of activities
There was plenty to do and the staff were very friendly. We had an Ocean Wing Executive room on the 8th floor which had a lovely view although the room itself was slightly tired.
Reviewed July 20, 2015
Did you find this review helpful?

lu from China
Families with young children
Deluxe Room
Stayed one night in February 2014
My son loves it very much
service,beautiful
Reviewed July 18, 2015
Did you find this review helpful?

Irma from Philippines
Families with young children
Deluxe Room
Stayed 2 nights in July 2015
Good Fun by the Beach
Spa, Kids Pool and Kids Indoor Play area
Shangrila Mactan is a great resort to stay at, especially if you have small kids. The water play area and indoor play area were fantastic. The spa was also really good. My only complaint would be the quality of the food at the buffet. There's plenty to choose from, but the quality wasn't great.
Reviewed July 15, 2015
Did you find this review helpful?

NAPOLEON from Australia
Solo travelers
Deluxe Room
Stayed 3 nights in July 2015
Great resort
Selection of food, great and helpful staff, detail to attention
Great and enjoyable
Reviewed July 14, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: