Very good 7.4
Based on 228 reviews

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Very good

based on 228 reviews
  • Cleanliness 7.5
  • Facilities 6.0
  • Location 7.3
  • Room comfort and quality 7.8
  • Service 7.5
  • Value for money 7.7
  • Food and dining 6.8
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ROQUE from Philippines
Solo travelers
Stayed one night in June 2014
Very pleasant third time here.
near airport, near restaurants, very good customer service
My third time in this hotel and they are doing so good. i'll definitely be coming back. this is very near the airport!
Reviewed July 20, 2014

Bengt from Sweden
Solo travelers
Standard Twin
Stayed 3 nights in March 2014
Free drinking water Free Newspaper Checking out
I realize that in this price range you cannot expect squaky clean 5 star rooms, but they should at least not be outright unhealthy. The first room I was assigned was generally dirty and the carpeted floor had a lot of stains. Add to that a very moldy smell and you have an unsanitary room. I immediately alerted front desk but they could not offer any other room at that time (my checkin was in the evening). The matter had to be decided by the manager the next day. So I had to sleep in the moldy room. I'm not easily affected, but I had difficulty sleeping in the dirty, moldy room. The following day, after having been shown several other substandard rooms, I was offered a much cleaner and minimally moldy room, which was fine. Staff is courteous and correct, in fact they do a very good job having to cope with this situation. I cannot recommend this hotel until rooms are upgraded.
Reviewed April 11, 2014

anthony from Australia
Business travelers
Stayed 5 nights in March 2014
has a lovely stay workers there were very friendly
internet staff and night club
had a lovely time there be coming back again staff friendly esp the reception girls lovely smiles from them be coming back again
Reviewed April 02, 2014

Alex from United Kingdom
Solo travelers
Stayed 2 nights in March 2014
Comfortable, reliable, consistent
Close to shopping/restaurants, clean comfortable comprehensive, wifi free
I stayed there many times before - the standards and service are consistently good It's a bonus to get a room at a discount - so look out for that Fridge, tea/coffee making facilities, and wifi, multi channel flat screen tv.. good bed.. I recommend the place!
Reviewed March 29, 2014

Vanessa from Philippines
Stayed 2 nights in March 2014
it was okay
nice room, quite, near mall the mall
the room we stayed in was lovely, the space is quite limited and the toilet needs improving but it was enough for me and my husband though we never spent much time in it other than to sleep after roaming around the city the whole day. one thing we thought was airport pick up is free but we were surprised when they charged us upon arriving, i did not remember being informed about it in my booking. over all our stay was okay :)
Reviewed March 28, 2014

Elloisa from Philippines
Families with older children
Stayed one night in March 2014
accomodating and friendly staff
accessible to public transpo, friendly staff, good breakfast
When we entered the room, there was this bath towel on the bed designed to be on heart shape. It was a good presentation. The staff was very accommodating and the room was clean though it was not that big. Our breakfast is also good. You can choose from different set menus.
Reviewed March 18, 2014

Edna from United States
Business travelers
Stayed one night in February 2014
great deal for the price
Location and comfort, near to the airport
We would stay there again as the staff was pleasant and the location being near the airport was good for us, a good nights sleep after long travel...simple but very satisfying, clean and convenient
Reviewed February 20, 2014

Ophelia from Philippines
Stayed 2 nights in January 2014
Great stay
Easy access to the airport and close to the beaches
We took the last flight to Davao and it was already late when we arrived at the hotel. The staff were accommodating upon checking in. It was a good thing that they are located near some fast food restaurants that are open 24 hrs. The room was clean, although it needs some renovation esp the comfort room. The towels are also of poor quality. We checked out on the second day of our trip and transferred to another hotel that is more centrally located. Over-all it was a great stay though. :)
Reviewed February 14, 2014

Richard from United Kingdom
Solo travelers
Stayed 12 nights in December 2013
Quite good value, but limited options
nice music bar on ground floor. basic but tasty breakfast. Close to the SM Mall
About what I expected. Room was adequate but dated. No view but location was fine for my purposes. Shaving with a razor was a problem in the bathroom as the light was too poor, so had to shave in the bedroom by the mirror. Wardrobe was a bit lacking in clothes hangers. Room was comfortable but small and i did have a problem with no towels for bathroom being left by room service. 3 days running I had to speak to reception but when I made a fuss I had no further problems. Staff were pleasant and polite. We had 1 evening meal which arrived very late and was of very poor quality. However, overall I was pleased and relaxed after my stay.
Reviewed January 26, 2014

MARIA from Philippines
Families with young children
Stayed 3 nights in January 2014
Staff are friendly and room is great
Friendly and accomodating staff, spacious and big room & accessible to city and malls
We enjoyed our stay at Big Apple Hotel and Bar. Staffs are friendly, accommodating and response immediately to our request. Room are spacious and big, with daily housekeeping. Most especially, its accessible and only minutes away from airport, shopping malls and restaurants. Will definitely recommend to my friends.
Reviewed January 25, 2014


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