Verified traveler reviews

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Very good



based on 653 reviews
  • Cleanliness 7.9
  • Facilities 7.0
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.5
  • Food and dining 7.4
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Bijaykumar from Thailand
Business travelers
Deluxe Double or Twin Room
Stayed 1 night in May 2016
Staff and breakfast serving
The service is not worth for the money I pay. The manager is walking around but everyday I need to asked to serving tea, no one come to ask. Food when run out I request to refill but keep having excuse and not refill the food. It really not worth caring to other hotel nearby that I used to stay. I promised will never come back here again.
Reviewed May 21, 2016

RICK from United States
Solo travelers
1 Bedroom
Stayed 2 nights in May 2016
A 3 Star Hotel that Seeks to be 4 Star, but fall short because of deficient staff training
It is always the same: It is the little things that count. Here, staff simply need more training in client service. For example, in being attentive in serving late-arriving guests at lunch; in asking for complicated Internet user ID and passwords every time one wants to log in. To limiting Internet usage to two devices. One realizes the focus is not on the guests, but the priorities of the hotel. The latter need to be invisible to guests: It should be entirely client service.
Reviewed May 15, 2016

Roseleen from Philippines
Families with young children
Deluxe
Stayed 2 nights in May 2016
Always my Favorite Hotel in the City
Good ambience, convenient & accessible. Restaurant is crowded at the moment due to renovations but overall food is awesome!
Reviewed May 11, 2016

MAYBELLE from Australia
Solo travelers
Superior
Stayed 1 night in May 2016
Buffet
Could have more varieties of food at the buffet.food was still good.
Reviewed May 10, 2016

Narita from Philippines
Couples
Deluxe
Stayed 1 night in May 2016
just right
The space is ok. Nothing special. I m not sure why but it has the "old" feeling like the one in Ortigas
Reviewed May 09, 2016

CVC from Indonesia
Business travelers
Superior
Stayed 3 nights in September 2015
good
good
Reviewed May 02, 2016

Dayne from United States
Business travelers
Superior
Stayed 7 nights in April 2016
Excellent
Great place to stay
Reviewed April 30, 2016

Lorenzo from Philippines
Business travelers
1 Bedroom
Stayed 4 nights in April 2016
Great location for business guests
Great location. Near offices and restaurants.
Reviewed April 22, 2016

Maria from Philippines
Families with young children
1 Bedroom
Stayed 1 night in February 2016
Nice Location
the location is really nice very accessible to establishments.
Reviewed April 13, 2016

Moe from United Kingdom
Business travelers
Superior
Stayed 1 night in September 2015
Enjoyed the hotel, had restaurants and Pubs nearby.
Easy place for Restaurants and Pubs. Everything else in Manila is a huge traffic jam.
Reviewed April 13, 2016


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