Good 6.5
Based on 1095 reviews

Recent customer comments

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Good



based on 1095 reviews
  • Cleanliness 5.5
  • Facilities 5.4
  • Location 7.9
  • Room Comfort/Standard 6.4
  • Service 6.1
  • Value for money 6.8
  • Food/Dining 6.0
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Neil from United States
Solo traveler
Superior
Stayed 5 nights in March 2016
Overall
Using it to sleep and head out for night life is absolute convenient.
Reviewed July 08, 2016

Ramon from United States
Solo traveler
Superior
Stayed 1 night in July 2016
Bedbugs!!!
I found bedbugs. When i requested to change rooms the staff were discourteous!
Reviewed July 07, 2016

Bretzy from Philippines
Couple
Superior
Stayed 8 nights in November 2015
Okay
All was well, did not encounter any negative experience.
Reviewed July 07, 2016

Alexander from United States
Business traveler
Deluxe
Stayed 4 nights in June 2016
Bad facility for an awesome workforce.
The building which the worst I've ever been for the past 6 years. Roaches, clogged drainage systems, lamps without lights and covers unscrewed and dangling, no towels during check in, no blankets. It's pretty much the hotel age and or not being properly maintained. But the desk staff are there to deal and try their best to sort my issues out their own way. Safety box key given to me can even open 3 other boxes as I forgot my my number... Even showed it to the desk staff, luckily I opened empty ones...I won't ever go back in this hotel but with the way the staffing handle my issues? I'd still come back, at least for a night..
Reviewed July 04, 2016

syed from United States
Solo traveler
Superior
Stayed 1 night in June 2016
I stay only for location and it's cheap
Room stinks Damp Carper very dirty
Reviewed July 03, 2016

Bruce from United States
Solo traveler
Superior Twin Room
Stayed 3 nights in June 2016
Don't Stay Unless You Have No Choice
Many people bash 'Great'' Eastern. I would not go that far. My room was acceptable - although it may be a renovated room. The TV is old fashioned and secured to the ceiling as though you would steal it. For 2 of my 3 nights there was no TV connection. They refused to give me any kind of discount for that. But .. here comes the major fault ... - no wi fi in rooms! Only in hot lobby. This posed a major difficulty for me. Never again. And in Manila beware of the 25% tax over and above the stated room rate.
Reviewed June 27, 2016

Julie from Philippines
Solo traveler
Superior
Stayed 2 nights in May 2016
Worst hotel ever
Smelled awful. Didnt give us a new room right away. Cockroaches all over the place
Reviewed June 26, 2016

MARK from Philippines
Solo traveler
Superior
Stayed 2 nights in June 2016
Only good because of the staff
Awful..stayed there for two nights.. The sheets are old. Can't even identify if the sheets are washed. Curtains could not be closed and also old with stitches due to damage even visible. There are also cockroaches in the room, even found 1 lurking under the bed sheets.. Definitely will not recommend this hotel. If there's one thing positive about this hotel is the staff, they are very accomodating.
Reviewed June 26, 2016

syed from United States
Solo traveler
Superior
Stayed 1 night in June 2016
I stay there for location and because it's cheap
Pleasure
Reviewed June 10, 2016

Jennibeb from Philippines
Business traveler
Deluxe
Stayed 1 night in June 2016
Accessible location
I wish next time there would already be complimentary water
Reviewed June 08, 2016


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