Very good 7.7
Based on 2365 reviews

Recent customer comments

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Very good

based on 2364 reviews
  • Cleanliness 7.7
  • Facilities 6.8
  • Location 8.6
  • Room comfort and quality 7.5
  • Service 7.6
  • Value for money 7.7
  • Food and dining 6.8
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Mark from Philippines
Stayed 1 night in August 2015
Ok ok
Location location location
Reviewed August 14, 2015

ferdinand from United States
Stayed 4 nights in August 2015
Smart deal
Clean, shopping, area
It was very relaxing and comfortable stay where you can shop closer and dine in for a 2 minute walk.
Reviewed August 12, 2015

Adrian from Singapore
Business travelers
Stayed 3 nights in August 2015
Disappointing !!
Not applicable
Disappointing !! Terrible service !! Things don't work !! Internet doest work and need to call for help every time when using Internet !
Reviewed August 10, 2015

Rowena from Philippines
Stayed 1 night in August 2015
Convenient location, excellent service
Location, great customer service, value for money
Thanks Elan....we always enjoy our stays at your hotel.
Reviewed August 08, 2015

SCOTT from United Kingdom
Executive Suite
Stayed 1 night in July 2015
Not very good.
We used to like this hotel 6 years ago when it was new. This used to be our favorite hotel in Manila before. The management didn't maintain their standards. Now it is just bad. We booked a junior suite and the room is so small for a suite. There is no view. When you look at the window, you see the firewall of the building beside it. The internet doesn't work. There is no medium towel and no hand lotion. You can see dust at the back of the bed. Housekeeping needs to be thorough in vacuuming. Plus housekeeping rings the doorbell at 3pm to check if somebody is inside the room, what was that about??? There is no food in the breakfast buffet. We had to leave at 8am in the morning to go to the airport because we can't stand being inside the room. Take note our flight is at 7pm in the evening. That's how bad it is. Overall,we are never going back to this hotel. I wouldn't recommend it to my friends either.
Reviewed July 30, 2015

alessandro from Indonesia
Stayed 1 night in July 2015
Decent hotel
Strategic location, clean at reasonable price
Reviewed July 27, 2015

jhanda from Singapore
Deluxe Twin
Stayed 1 night in July 2015
Short stay
Location price n comfortable
Ok good
Reviewed July 23, 2015

Ramon from Philippines
Stayed 1 night in July 2015
We have a brief stay.
Overall ok
Reviewed July 19, 2015

Jonalyn from Philippines
Stayed 1 night in December 2014
Nice location,near to shopping mall and restaurant
Nice staff...good accomodation..
Very good
Reviewed July 18, 2015

Chris from United States
Families with young children
Stayed 3 nights in July 2015
Middle of the road at best
Reviewed July 18, 2015


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