Recent customer comments

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Very good

based on 6893 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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Wei from Malaysia
Stayed 3 nights in May 2014
Clean rooms
Comfortable, clean and friendly
Reviewed May 13, 2014

Sophia from United States
Superior Room
Stayed 2 nights in May 2014
Location, location, location
Did not like that wifi was not free for the entire duration of my stay and was limited to one device only. Room showed its age not well maintained.
Reviewed May 13, 2014

Thomas from Switzerland
Solo traveler
Stayed 3 nights in May 2014
the five stars are overrated
close to the airport, professional staff, great breakfast buffet
the maintanance of some installation and facilities do not match to a five star hotel. only the prices (room rated, food and drinks) correspond to the five star rating. the age of the building is in some aspects, related to the maintenance, negatively obvious and visible.
Reviewed May 13, 2014

Ernesto from United States
Superior Room
Stayed 1 night in May 2014
Outstanding customer service
Customer service, entertainement, and easy access to the airport
Reviewed May 12, 2014

evelyn from Philippines
Family with young children
Stayed 2 nights in April 2014
superb & fantastic
wide variety of food, internet connection, nice swimming pool
since it's summer time in philippines, we enjoyed much in swimming , fun,fun,fun....happy :-D
Reviewed May 12, 2014

REN from China
Business traveler
Stayed 1 night in November 2013
nice room, comfortable bed, easy location
just one night, and catch early morning flight, but it's comfortable, nice food
Reviewed May 12, 2014

Jeremy from United States
Stayed 2 nights in May 2014
great hotel
breaskfast staff Location
I have stayed here multiple times and will continue to use
Reviewed May 12, 2014

Joel from Philippines
Business traveler
Stayed 1 night in May 2014
disgusting stay
proximity to SM mall of asia and the airport; easy access to public transportation; easy basement parking
it was a fast accomodation. i checked-in late but i was requested to checked out early because there were too many guests. The breakfast was lousy.
Reviewed May 10, 2014

Dennis from Australia
Family with teens
Stayed 3 nights in May 2014
Good hotel but poor wifi connections in rooms
Friendly staff
Got so excited to book on this hotel, but apparently they gave us room without internet or wifi connections, been callin front desk every now and then but still the issue was never fixed, got blocked drains in our toilet sink as well
Reviewed May 09, 2014

Paul from Australia
Stayed 4 nights in April 2014
Relaxing hotel
Great Breakfast, Close to World of Asia Mall & Airport
Reviewed May 09, 2014


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