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Very good



based on 6888 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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Danny from United States
Solo traveler
Stayed 4 nights in February 2016
foods served for breakfast so disgusting.
Staff very attentive
Liked the location. Food not so good and breakfast food so disgusting. Wanted to eat basic Filipino breakfast consisting of Filipino sausage but never seen Filipino sausage served for 4 years been staying at this hotel. Instead they served sardine with tomato sauce!! What an embarrassment for a hotel that rates itself as 4 star!!!!
Reviewed February 14, 2016
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ANDREJ from Slovenia
Solo traveler
Stayed one night in February 2016
should deserve 1 star not 4 stars
old, smelly , worn down hotel, rooms painted looooong time ago, can not open Windows in the room, linen not cotton, floor carpet dirty. MUCH TOO EXPENSIVE. SHOULD HAVE 1 STAR.
Reviewed February 14, 2016
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Brooke from United States
Family with young children
Superior Room
Stayed one night in February 2016
Heritage Hotel
The staff were very helpful.
We were quite disappointed in the condition of our rooms. The hotel was clearly very nice when it was new, but it has not been well maintained. Our room had an awful smell and the carpet was quite dirty and stained. The walls need a fresh coat of paint as they are grubby. Overall we felt it was too expensive for the quality.
Reviewed February 13, 2016
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Brooke from United States
Family with young children
Superior Room
Stayed one night in February 2016
Heritage Hotel
The staff were very helpful.
We were quite disappointed in the condition of our rooms. The hotel was clearly very nice when it was new, but it has not been well maintained. Our room had an awful smell and the carpet was quite dirty and stained. The walls need a fresh coat of paint as they are grubby. Overall we felt it was too expensive for the quality.
Reviewed February 13, 2016
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ALI from Saudi Arabia
Solo traveler
Deluxe
Stayed one night in February 2016
Good stay
It was wonderful
Reviewed February 12, 2016
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Lindsey from United States
Business traveler
Stayed one night in February 2016
disappointed
Room smells bad like mood in air, carpet stain and smelly
Reviewed February 12, 2016
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Abd from Malaysia
Business traveler
Stayed 4 nights in January 2016
Old and run down
Room key system is out, old furniture, carpets already faded.
Reviewed February 12, 2016
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Ruud from Netherlands
Couple
Stayed one night in February 2016
One night stay
Staff (printing documents), close to airport, internet (wifi) rather good for PhI
Uneventful, was OK, not special. Belongs to Millenium group, but is a far cry from Grand Millenium in KL.
Reviewed February 11, 2016
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Ellen from Philippines
Family with young children
Superior Room
Stayed one night in August 2015
nice stay
Very convenient place specially if you plan to visit the baclaran church and MOA
Reviewed February 11, 2016
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Vasil from Netherlands
Business traveler
Superior Twin Room
Stayed one night in February 2016
Close to airport. Outdated rooms
Location, staff and service
Stayed twice wI thin 10 days. Location is perfect. Staff is friendly and common areas are nice. Rooms should be adjusted to this century. Airport service is good and easy.
Reviewed February 10, 2016
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