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Very good



based on 6888 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.2
  • Food and dining 7.0
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Jams from Australia
Solo traveler
Superior Room
Stayed one night in May 2015
In urgent need or facelift
Location. Taxi Availability.
Check in was slow 20 minutes. Seemed to be computer error. Room ac never got cold. Facing the street the noise from road traffic was horrible. Definitely no double glazing here. The beds were hard. Shower pressure was good but a very tired bathroom. Door frames rusted at bottoms up to 2 inches from the ground. Bad paintjob on doors. Grouting amateur and generally poorly finished. The TV worked well but that was probably the highlight of the room. The food was poor even in the Millenium room which is supposed to be premium. I stayed here as i was in and out next day to airport. Next time i will venture inland a bit further and stay at Holiday Inn which is a fraction more expensive but fair value. I do not think the Heritage belongs in the rating or pricing category it currently sits. I will never be going there again.
Reviewed May 18, 2015
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Jhetrhyn from Philippines
Family with young children
Superior Room
Stayed 2 nights in May 2015
Pleasant Experience
location, value for money, friendly staff
Two thumbs up!
Reviewed May 18, 2015
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Jhetrhyn from Philippines
Family with young children
Superior Room
Stayed one night in May 2015
Pleasant Experience
location, value for money, friendly staff
two thumbs up!
Reviewed May 18, 2015
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Jhetrhyn from Philippines
Family with young children
Superior Room
Stayed one night in May 2015
Pleasant Experience
location, value for money, friendly staff
Reviewed May 18, 2015
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Marianne from Malaysia
Business traveler
Superior Room
Stayed 3 nights in May 2015
Hotel with friendly staff.
Clean, friendly & efficient staff.
Couldn't enjoy any of the facilities as my work schedule is pretty tight. Sad..,
Reviewed May 17, 2015
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Ma from Philippines
Family with young children
Superior Room
Stayed one night in May 2015
convenient location
the hotel is located near the airport and near SM MOA. The room is clean and the staff are friendly. Will recommend this hotel to family and to couples.
we have a great stay at the hotel. The place ia conveniently located near the airport and MOA.
Reviewed May 17, 2015
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John from Philippines
Family with young children
Stayed one night in May 2015
Overnight transient
Location - close to NAIA, close to MOA, clean, sufficient for purpose
Sufficient for overnight stay
Reviewed May 16, 2015
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chris from United States
Couple
Stayed 2 nights in May 2015
No worries
Value
Reviewed May 16, 2015
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Princess from Philippines
Family with young children
Stayed 2 nights in May 2015
carpet is nasty
staff are nice,good food, near moa
The only thing I don't like is the room looks nasty..the beds were clean but the carpet made it look nasty.. I know it's an old hotel but they should replace the carpets. Also the shower heads and the tub... I don't feel comfortable taking a bath because of the drain thing looks nasty.
Reviewed May 15, 2015
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benjamin from United States
Couple
Stayed one night in May 2015
Great service, clean hotel
Location, staff, comfort
Reviewed May 13, 2015
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